Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Guadalupe Garcia

Chicago,IL

Summary

Seeking to obtain an PCT position where I can utilize my current skills, support a medical team, and provide outstanding patient care.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Key Holder Supervisor

T-Mobile
05.2024 - Current
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.
  • Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Trained new employees on company policies, procedures, and best practices to ensure consistent performance across the team.
  • Handled escalated customer issues calmly and professionally while working towards mutually beneficial resolutions in alignment with company values.

Personal Assistant

Department of Rehabilitation Services
01.2019 - Current
  • Assists client with daily living activities such as bathing, changing, and feeding

Patient Care Technician

Swedish Covenant Hospital
01.2021 - 01.2023
  • Took patient vitals such blood pressure, temperature, and blood glucose levels

Phlebotomist

RUSH Professional Building Laboratory
01.2020 - 01.2021
  • Drew patient blood according to laboratory orders.

Education

Basic Certificate - Patient Care Technician

Malcolm X College
Chicago, IL
01.2021

Basic Certificate - Phlebotomy

Malcolm X College
Chicago, IL
01.2021

Skills

  • Bilingual - Spanish & English
  • Vitals Signs
  • Glucose Monitoring
  • Activities of Daily Living
  • Infection Control
  • HIPAA Compliant
  • ROM Exercises
  • Ambulate Residents
  • Medical Terminology
  • Intake/Output Calculation
  • Biohazard Waste Protocol

Certification

  • National Healthcare Association – Certified Patient Care Technician/Assistant Month Year?
  • American Heart Association - Basic Life Support Month 2024

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Key Holder Supervisor

T-Mobile
05.2024 - Current

Patient Care Technician

Swedish Covenant Hospital
01.2021 - 01.2023

Phlebotomist

RUSH Professional Building Laboratory
01.2020 - 01.2021

Personal Assistant

Department of Rehabilitation Services
01.2019 - Current

Basic Certificate - Phlebotomy

Malcolm X College

Basic Certificate - Patient Care Technician

Malcolm X College

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Guadalupe Garcia