Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Guadalupe Herrera

Aurora,IL

Summary

Proven leader and adaptable team player with extensive experience in retail and customer service environments, notably with former employers. Excelled in multi-tasking and organization, significantly improving order fulfillment accuracy and efficiency. Demonstrated leadership by training new staff and enhancing team collaboration. Skilled in using warehouse management systems and committed to maintaining high safety standards.

Overview

3
3
years of professional experience

Work History

Order Fulfillment Associate

Sam’s Club
08.2023 - 01.2025
  • My role at Sam’s Club included processing and fulfilling customer orders with a high level of accuracy and efficiency; Utilized warehouse management system that help to track inventory levels, locate products, and update order statuses; Maintained a clean and organized work area, following safety protocols at all times; Trained new team members on warehouse procedures, safety guidelines, and equipment operations; Collaborated with costumers service department to address customer inquiries related to returns.

Stocking Associate

Menards
06.2022 - 07.2023
  • As a Grocery Stocking Associate I rotated stock daily to prevent out-of-date products and removed aging items from main shelving to build special promotional displays; Answered customers questions and provided detail product information; Greeted customers and directed to requested products; Operated manual and electric pallet jacks, safely relocating heavy merchandise onto the sales floor for timely stocking.

Service Crew Member

Panda Express
01.2022 - 05.2022
  • While at Panda Express I helped keep all prep areas clean by sweeping, mopping and washing down counters; Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction; Operated cash registers and POs systems, handling over $500 in cash daily; Provided excellent customer service by greeting customers and meeting quality expectations; Took orders, prepared meals and collected payments; Helped in different areas such as front counter, drive thru and other areas as needed.

Education

East Aurora High School
Aurora, IL

Skills

  • Adaptability
  • Organization
  • Multi Tasking
  • Attention to Detail
  • Leadership
  • Time Management
  • Flexibility
  • Problem Solving

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Order Fulfillment Associate

Sam’s Club
08.2023 - 01.2025

Stocking Associate

Menards
06.2022 - 07.2023

Service Crew Member

Panda Express
01.2022 - 05.2022

East Aurora High School

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Guadalupe Herrera