Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
24
24
years of professional experience
Work History
Delivery Driver/Merchandiser
Original Tommy's Hamburgers
01.2020 - Current
Loaded truck and properly secured items to prevent damage for deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Delivered packages to customer doorsteps and business offices.
Kept detailed mileage and fuel reports to track overall fuel costs.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Completed on-time deliveries by choosing best and most efficient routes.
Verified accuracy of all deliveries against order forms.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Followed corporate procedures to maintain company and customer data confidentiality.
Identified mechanical issues, completed basic repairs and reported serious concerns to management.
Loaded and unloaded various delivery vehicles with correct order and balancing.
Minimized company liability and risks to loads by obeying traffic laws.
Filled out load paperwork and DOT-mandated log books.
Inspected load security and checked for damages.
Fostered positive working relationships with regular customers.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Catering Truck Driver/ Manager
Original Tommy's Hamburgers
03.2015 - Current
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Maintained daily, legible DOT log book and submitted corresponding documents.
Maximized load safety by balancing, securing, and weighing products.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Monitored and managed fuel consumption and expenses for management reporting.
Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Inspected load security and checked for damages.
Assistant Food Manager
Original Tommy's Hamburgers
05.2000 - Current
Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
Integrated service and team management strategies to boost business profits.
Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
Limited portion sizes and used garnishes to control food costs.
Set schedules for 35 staff by planning and designating shifts and hours.
Assisted team in meeting sales, stock loss, labor objectives, and margin goals to increase profitability.
Oversaw food preparation and monitored safety protocols.
Motivated staff to perform at peak efficiency and quality.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Implemented effective inventory control systems to reduce food spoilage and waste.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Verified prepared food met standards for quality and quantity before serving to customers.