Guadalupe Jacobo
City Of Los Angeles,CA
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Data Entry Clerk
Sun Clinical Laboratories
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Sorted documents and maintained organized filing process.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Updated and maintained customer information, documents and records.
- Used computer software to store and retrieve data.
Client Service Representative
Sun Clinical Laboratories
08.2006 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to services.
- Investigated and resolved customer inquiries and complaints quickly.
- Utilized active listening skills to identify customer needs and provide appropriate solutions.
- Maintained and managed customer files and databases.
Education
No Degree - Medical Insurance Coding
EATS LOS ANGELES COLLEGE
Monterey Park, CANo Degree - Medical Insurance Billing ICD-10
Downey Adult School
Downey, CASkills
- Verifying Dates
- Collecting Information
- Quality Control
- Independent Worker
- 10-Key Certification
- Mail Handling
- Data Entry
- CMS-1500 Billing Forms
- Strong Problem Solver
- Medical Terminology
- Office Administration
Languages
Spanish
English
Timeline
Client Service Representative
Sun Clinical Laboratories
08.2006 - Current
Data Entry Clerk
Sun Clinical Laboratories
No Degree - Medical Insurance Coding
EATS LOS ANGELES COLLEGE
No Degree - Medical Insurance Billing ICD-10
Downey Adult School
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