Guadalupe Jimenez
Oakley,CA
Summary
Dynamic and licensed cosmetologist with a proven track record of building client loyalty through exceptional service at my self-employed salon. Skilled in customer consultation and sanitation practices, I effectively manage appointments while promoting services via social media, resulting in a high return customer rate and a dedicated client base.
Overview
15
15
years of professional experience
Work History
Cosmetologist
Self Employed
Oakley, CA
06.2010 - 08.2025
- Provided personalized consultations to determine client needs and preferences.
- Developed client relationships through exceptional customer service and follow-up communication.
- Implemented sanitation protocols to maintain a safe and hygienic salon environment.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Used social media platforms to promote salon and services.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Developed loyal following of clients by providing high-quality services.
Education
High School Diploma -
Liberty High
Brentwood, CA06.2010
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
- Scheduling appointments
- Clear communication
- Customer consultation
- Sanitation practices
- Product knowledge
- Social media promotion
- Client education
- Sales expertise
- Relationship building and management
- Client loyalty building
- Workspace organization
- Adaptable to changing client needs
- Creativity and originality
- Tool, equipment, and surface sanitizing
- Payment processing
Languages
Spanish
Native or Bilingual
Timeline
Cosmetologist
Self Employed
06.2010 - 08.2025
High School Diploma -
Liberty High