Detail-oriented professional with a strong background in customer service and sterile processing. Experienced in managing inventory and training staff, committed to maintaining high standards and improving operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Delivery Driver
DoorDash
Easton
06.2020 - Current
Delivered food orders promptly and accurately to customer locations.
Navigated local streets using GPS to ensure timely deliveries.
Utilized DoorDash app for order tracking and streamlined customer communication.
Communicated delivery status and resolved customer issues to enhance satisfaction.
Certified Sterile Processing Technician
St.Luke's University Health Network
Bethlehem
09.2021 - 06.2026
Sterilized instruments using autoclaves, ensuring compliance with infection control protocols.
Inspected equipment for functionality and cleanliness, adhering to high standards.
Managed inventory of sterile supplies, maintaining organization and readiness.
Trained staff on sterilization techniques, enhancing team proficiency.
Prepared surgical sets, trays, and instrument packs efficiently.
Operated steam sterilizers, dry heat ovens, and other related machinery with precision.
Packaged and labeled instruments in peel pouches for clarity and accessibility.
Package Handler
Amazon
Port Wentworth
07.2020 - 03.2021
Operated scanning equipment to monitor package movements within facility.
Sorted packages by size and destination to ensure accurate delivery.
Utilized handheld scanner for scanning and sorting packages based on destinations and service types.
Trained new employees on proper package handling processes.
Managed time effectively to consistently exceed productivity targets.
Front End Cashier
giant food inc.
Easton
09.2019 - 04.2020
Processed customer transactions efficiently at checkout stations, ensuring accuracy in cash and card handling.
Maintained cleanliness and organization of checkout areas and adjacent displays.
Greeted customers warmly, offering assistance with inquiries and product locations.
Trained new cashiers on procedures and customer service standards to enhance team performance.