Guadalupe Lopez-Guevara
Kennewick
Summary
Reliable professional with a strong work ethic and customer service skills. Proven ability to enhance customer satisfaction through effective communication and decision-making.
Overview
5
5
years of professional experience
Work History
Instacart Shopper
Instacart
Kennewick, WA
07.2025 - Current
- Led efficient order picking and fulfillment processes to enhance customer satisfaction.
- Trained new shoppers on best practices for product selection and quality assurance.
- Improved inventory management by accurately tracking stock levels and item availability.
- Developed strategies for optimizing delivery routes to reduce travel time and costs.
- Implemented feedback mechanisms to ensure continuous improvement in service delivery.
- Streamlined communication processes between shoppers and customers for better service clarity.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Increased customer satisfaction by providing timely and efficient grocery shopping services.
- Demonstrated excellent problem-solving skills when addressing customer concerns or issues during the shopping process.
- Consulted with customers on food selections and custom order requests.
Walmart
Walmart
Spokane, WA
10.2023 - 06.2025
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Agricultural Field Worker
Agriculture
Sunnyside, WA
02.2021 - 06.2025
- Operated and maintained agricultural equipment for planting, harvesting, and irrigation.
- Monitored crop health and identified pest issues to ensure optimal yields.
- Assisted in implementing sustainable farming practices to enhance soil quality.
- Coordinated with team members to streamline planting schedules and harvest operations.
- Developed strategies for effective resource management during peak seasons.
- Provided essential support during harvest season by operating machinery and manually collecting crops when needed.
- Maintained open communication with farm supervisors regarding progress updates and any challenges faced during daily operations.
Macys
Macy's
Spokane Valley, WA
02.2023 - 12.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
Education
High School Diploma -
Wahluke High School
Mattawa, WASkills
- Strong work ethic
- Reliability and punctuality
- Customer service
- Decision-making
- Planning and organization
- Flexible schedule
- Verbal and written communication
- Customer relations
- Time management
- Customer relationships
- Organization and categorization
- Reading comprehension
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Instacart Shopper
Instacart
07.2025 - Current
Walmart
Walmart
10.2023 - 06.2025
Macys
Macy's
02.2023 - 12.2023
Agricultural Field Worker
Agriculture
02.2021 - 06.2025
High School Diploma -
Wahluke High School