Guadalupe Orozco
Kankakee,IL
Summary
Dynamic and empathetic professional with proven skills in customer service and multitasking, honed at SUBWAY® Restaurants and during CNA training at KCC. Excelled in delivering superior guest service and maintaining high standards of cleanliness, demonstrating reliability and a commitment to continuous learning. Adept at fostering teamwork and collaboration, with a keen focus on achieving service excellence.
Overview
3
3
years of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
Kankakee, IL
07.2022 - Current
- Greeted customers and provided product knowledge.
- Worked effectively in team environments to make the workplace more productive.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Delivered superior customer service focused on quality and meeting customer needs.
- Maintained cleanliness of work area throughout shift.
- Assisted in the training of new staff members on proper sandwich-making techniques.
- Maintained updated knowledge through continuing education and advanced training.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
CNA Student
KCC
Kankakee , IL
09.2022 - 05.2023
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Recorded vital signs, including temperature, blood pressure, pulse and respiration rate.
- Maintained cleanliness of patient area by changing bed linens and cleaning up spills.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
Education
Some College (No Degree) - Ultrasound Technician
Kankakee Community College
Kankakee, ILSkills
- Teamwork and collaboration
- Multitasking and prioritizing
- Reliability and punctuality
- Customer service
- Efficient work pace
- Willingness to learn
- Guest service
- Patience and empathy
- Professionalism and courtesy
Languages
Spanish
Native/ Bilingual
English
Full Professional
References
References available upon request.
Timeline
CNA Student
KCC
09.2022 - 05.2023
Sandwich Artist
SUBWAY®Restaurants
07.2022 - Current
Some College (No Degree) - Ultrasound Technician
Kankakee Community College
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