Guadalupe Sepulveda
Fontana,CA
Summary
Proven waitress with expertise in hospitality service and strong multitasking abilities, demonstrated through efficient shift management and customer satisfaction at Mariscos Jimenez. Excelled in team collaboration and maintaining cleanliness, ensuring a welcoming dining experience. Achieved significant improvement in service delivery by leveraging attention to detail and memory retention skills.
Overview
8
8
years of professional experience
Work History
Waitress
Mariscos Jimenez
04.2020 - Current
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Waitress
La Baja Grill
07.2017 - 04.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
General Education
AB Miller
Fontana, CA05.2006
Skills
- Customer service
- Strong multitasking
- Team collaboration
- Cleanliness
- Attention to detail
- Hospitality service expertise
- Memory retention
- Time management
- Dining area maintenance
Timeline
Waitress
Mariscos Jimenez
04.2020 - Current
Waitress
La Baja Grill
07.2017 - 04.2020
General Education
AB Miller
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