Guadalupe Toledo
Rome,Georgia
Summary
Committed and hardworking with experience assisting customers. Dedicated to resolving issues, and answering customer questions. Friendly and reliable associate offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Cashier
The Home Depot
08.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
Front of House Team Member
Panda Express
09.2020 - 01.2022
- Established a welcoming atmosphere by greeting each guest warmly.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Helped guests at tables when in need of assistance.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Monitored food quality and freshness throughout day.
Server
IHOP
01.2020 - 12.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Education
Associate of Applied Science - Radiology
Georgia Northwestern Technical College
Rome, GA05.2025
Skills
- Customer Service Excellence
- Cash Register Systems
- Product Location
- Customer Transactions
- Adaptable and Flexible
- Refund Handling
- Dependable and Reliable Team Member
- Time Management Skills
- Staff Training
- Cleaning and Sanitizing
- Cooperative Attitude
Languages
Spanish
Native or Bilingual
Timeline
Cashier
The Home Depot
08.2022 - Current
Front of House Team Member
Panda Express
09.2020 - 01.2022
Server
IHOP
01.2020 - 12.2020
Associate of Applied Science - Radiology
Georgia Northwestern Technical College
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