Guadalupe Alondra Ramirez
Brentwood,CA
Summary
Detail-oriented with a proven track record, excelling in financial reporting. Recognized for exceptional customer service and reliability, I effectively managed accounts payable and receivable, ensuring positive cash flow while training junior staff to enhance team performance. Proficient in accounting software and committed to integrity.
Overview
2026
2026
years of professional experience
Work History
Bookkeeper/Cashier
Vons
08.2012 - 04.2015
- Utilized accounting software to generate monthly financial reports for management review.
- Implemented organizational improvements to streamline bookkeeping processes and enhance efficiency.
- Trained junior staff on bookkeeping procedures and software use for improved team performance.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
Cashier
Jack in the Box
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Assisted customers with menu selections and answered inquiries about food items.
- Maintained cleanliness and organization of service area to enhance customer experience.
- Greeted customers entering store and responded promptly to customer needs.
CSR
Chevron Stations Inc
11.2017 - Current
- Assisted customers with inquiries and provided accurate information regarding products and services.
- Maintained customer records by updating account information and tracking service requests.
- Resolved customer complaints through effective communication and problem-solving techniques.
- Collaborated with team members to enhance service delivery and improve customer satisfaction levels.
- Learned company policies, procedures, and product offerings to provide informed support to customers.
- Supported promotional campaigns by informing customers of new products or special offers effectively.
Cashier
Dominos
10.2016 - 11.2017
- Processed customer transactions accurately using point-of-sale system.
- Maintained cleanliness and organization of workstations to enhance efficiency.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Bookkeeper
Stater Bros Market
07.2016 - 11.2017
- Processed daily financial transactions accurately to maintain up-to-date records.
- Reconciled and corrected issues with financial records.
- Posted daily receipts and payments in accordance with corporate protocols.
Bookkeeper
Home Depot
08.2015 - 07.2016
- Monitored budget variances to support cost control initiatives within the department.
- Completed payroll for employees and maintained detailed records of procedures.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
Bookkeeper
Haggen
04.2015 - 07.2015
- Maintained and processed invoices, deposits, and money logs.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
Education
High School Diploma -
Opportunities For Learning
Simi Valley, CASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Reliability and punctuality
- Cash drawer balancing
Languages
Spanish
Native or Bilingual
Timeline
CSR
Chevron Stations Inc
11.2017 - Current
Cashier
Dominos
10.2016 - 11.2017
Bookkeeper
Stater Bros Market
07.2016 - 11.2017
Bookkeeper
Home Depot
08.2015 - 07.2016
Bookkeeper
Haggen
04.2015 - 07.2015
Bookkeeper/Cashier
Vons
08.2012 - 04.2015
Cashier
Jack in the Box
High School Diploma -
Opportunities For Learning