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Call Center Representative II (Service Delivery Representative II)

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Associate Principal Engineer

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BDC Service Representative with a proven track record at Lexus of Kendall, excelling in appointment scheduling and customer engagement. Bilingual in English-Spanish, I enhanced customer satisfaction by reducing no-show rates through effective follow-up procedures and strategic outbound calling.

Customer service representative with extensive experience in enhancing customer satisfaction and loyalty. Proven ability to build strong client relationships and improve operational processes. Exceptional communication and problem-solving skills, with a track record of managing multiple tasks effectively. Committed to driving company success through customer-focused strategies and collaboration.

Experienced bilingual administrator with 10 years of expertise in office management, customer service, and leadership. Proven success in meeting organizational goals through consistent performance, strong organizational skills, and effective team management. Skilled at adapting to new challenges, excelling under pressure, and fostering positive relationships with colleagues and clients. Holds a Bachelor's degree in International Trade, an MBA in International Business, and a Teaching Certification in Business. Eager to utilize expertise and problem-solving abilities in a role that promotes both personal and organizational achievement.

Guadalupe Ivet Vasquez

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BDC Service Representative

Barista

Sales Associate

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Bachelor of Arts - Communications

Associate of Arts - Communication Studies

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BDC Service Representative

Barista

Sales Associate

Bachelor of Arts - Communications

Associate of Arts - Communication Studies

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