Guenet Buckner
Buffalo,New York
Summary
Dedicated retail professional with a proven record in delivering exceptional customer service and optimizing transaction processes. Skilled in problem-solving and teamwork, committed to enhancing customer satisfaction.
Overview
8
8
years of professional experience
Work History
Retail Cashier
Panera Bread
Buffalo, NY
06.2025 - Current
- Processed customer transactions accurately and efficiently using POS systems.
- Managed cash register, balancing daily sales with precision.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of front-of-house areas to enhance customer experience.
- Assisted in training new cashiers on operational procedures and best practices.
- Collaborated with team members to optimize workflow during peak hours.
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Resolved customer complaints promptly and professionally, fostering a positive reputation for the store.
- Increased sales by offering advice on purchases and promoting additional products.
Stand Attendant
Deleware North
Buffalo, NY
01.2018 - 11.2020
- Operated point-of-sale systems to process transactions efficiently.
- Ensured cleanliness and organization of service areas for optimal guest experience.
- Assisted in inventory management by restocking supplies and monitoring stock levels.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to maintain high standards of food safety and hygiene.
- Trained new staff on operational procedures and best practices for efficiency.
- Operated cash registers accurately, ensuring all financial transactions were handled securely and efficiently.
Education
High School Diploma -
Burgard Vocational High School
Buffalo, NY09-2010
Skills
- Customer service
- Flexible schedule
- Teamwork and collaboration
- Reliability and punctuality
- Time management
- Problem-solving
- Workplace cleanliness
- Customer engagement
- Order processing
- Store cleaning
- Payment processing
- Upselling
- POS transaction approvals
Timeline
Retail Cashier
Panera Bread
06.2025 - Current
Stand Attendant
Deleware North
01.2018 - 11.2020
High School Diploma -
Burgard Vocational High School