Guesly Seraphin
Lake Worth,FL
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Manager
Margo’s Kitchen
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
Police Officer
PNH
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
Delivery Driver
City Mattress Corporation
01.2024 - 04.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Education
Certificate Of Technical Studies - Driving Training
Metropolitan Driving School
199 Pike Road West Palm Beach Fl 3341110.2024
Billing Summary
Voice, $105.00, Go5G Next, $105.00, 38.45GB, 795, 111, $0.00, $0.00, $105.00
Taxes And Fees - Included Taxes And Fees
$0.06, $0.11, $0.15, $0.40
Account
996351131, 03/08/24, $105.00, 04/01/24, $105.00, 02/29/24
Certification
- Commercial Driver's License (CDL) - State Department of Motor Vehicles.
- Passenger Endorsement (P) - State Department of Motor Vehicles.
Timeline
Delivery Driver
City Mattress Corporation
01.2024 - 04.2024
Manager
Margo’s Kitchen
Police Officer
PNH
Certificate Of Technical Studies - Driving Training
Metropolitan Driving School
Similar Profiles
Lewis BairdLewis Baird
Fitter's Assistant at Kitchen Studio (Dad's Kitchen-fitting Business)Fitter's Assistant at Kitchen Studio (Dad's Kitchen-fitting Business)
Chloe BrewingtonChloe Brewington
Server/Bartender at Clutch Kitchen & Kitchen and KocktailsServer/Bartender at Clutch Kitchen & Kitchen and Kocktails
Zaynah KhanZaynah Khan
Lounge Server at Earls Kitchen + Bar Test KitchenLounge Server at Earls Kitchen + Bar Test Kitchen
Haylie HillsHaylie Hills
Lead Bartender/Supervisor at PopStrokeLead Bartender/Supervisor at PopStroke
Trina CampbellTrina Campbell
Supervisor, In-Room Dining at The Boca RatonSupervisor, In-Room Dining at The Boca Raton