Guez-Perez Jean Baptiste
North Lauderdale
Summary
Seasoned Security Officer with a proven track record at Aj Squared Security, adept in incident reporting and enhancing customer satisfaction. Skilled in access control management and patrol operations, I significantly improved facility safety through vigilant monitoring and risk assessment. My ability to quickly adapt and provide exceptional service underlines my commitment to security excellence.
Overview
5
5
years of professional experience
Work History
Security Officer
Aj Squared Security
10.2024 - Current
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Security Officer
Guardian
03.2023 - 10.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Digital Shopper
Walmart
09.2022 - 03.2023
- Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
- Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
- Tracked substitutions and informed customers of changes.
- Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.
Baker
Panera Bread
10.2021 - 06.2022
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
CAP 2 Associate
Walmart
11.2019 - 08.2020
- Maintained clean, safe work environment by managing trash, sweeping and performing other cleaning processes.
- Exceeded individual performance expectations while actively contributing to overall CAP 2 team success.
- Collaborated with fellow associates from other departments to ensure proper product placement according to planograms.
- Aided in maintaining a positive workplace atmosphere through open communication and active engagement with colleagues at all levels of the organization.
Education
Piper High School
Sunrise, FL06.2018
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Access control
- Patrol operations
- Access control management
- Event security
Timeline
Security Officer
Aj Squared Security
10.2024 - Current
Security Officer
Guardian
03.2023 - 10.2024
Digital Shopper
Walmart
09.2022 - 03.2023
Baker
Panera Bread
10.2021 - 06.2022
CAP 2 Associate
Walmart
11.2019 - 08.2020
Piper High School
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