Gugu Ngwenya
Mbombela
Summary
Human Resources Professional experienced in payroll administration, employee onboarding, and training development. Delivered enhanced team performance through effective training initiatives and conflict resolution strategies, fostering a positive workplace culture. Committed to providing excellent support within HR functions, managing multiple tasks while maintaining organizational standards and adapting to new challenges.
Overview
1
1
Language
2
2
years of professional experience
Work History
HR Assistant
LPS Consulting
Mbombela
04.2025 - 08.2026
- Assisted in recruitment process by screening resumes and scheduling interviews.
- Coordinated onboarding activities for new hires to ensure smooth integration.
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
- Maintained employee records using HR management software for compliance purposes.
- Responded to employee inquiries regarding benefits and company policies efficiently.
- Supported performance appraisal processes by collecting and organizing feedback forms.
- Organized training sessions and workshops to enhance employee development initiatives.
- Processed payroll information accurately and timely, ensuring employee satisfaction.
- Created, organized, and maintained employee personnel files to keep sensitive data secure.
Manager
Sindzawonye Homebase care and community centre
Mbombela
06.2024 - 08.2026
- Managed daily operations at community care center to ensure efficient service delivery.
- Supervised staff performance and coordinated training programs for team development.
- Coached, mentored and trained team members in order to improve their job performance.
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Facilitated communication between clients, staff, and external partners for service improvement.
- Monitored client feedback and addressed concerns to improve overall satisfaction levels.
- Collaborated with local organizations to expand support networks for community members in need.
- Organized community outreach events to promote awareness and engagement in services offered.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Cefups Academy
Mbombela, South Africa University of Limpopo
Polokwane, South Africa Skills
- HR management software
- Payroll administration
- Payroll processing
- Benefits administration
- Employee onboarding
- New hire orientation
- Recruitment coordination
- Personnel records maintenance
- Record preparation
- Office administration
- Mail handling
- Team development
- Community outreach
- Client communication
- Report generation
- Communication management
- Attention to detail
- Time management
- Problem solving
- Conflict resolution
- Conflict management
- Emotional intelligence
- Microsoft Office and DocuSign
- Conflict management
- Microsoft Office and DocuSign
Languages
English
First Language
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteLocation: Mbombela Witbank, MPBarberton, MP
Open to relocation: Yes
Timeline
HR Assistant
LPS Consulting
04.2025 - 08.2026
Manager
Sindzawonye Homebase care and community centre
06.2024 - 08.2026
Cefups Academy
University of Limpopo