Guilherme Belli

• Conducted regular meetings with staff to discuss progress and identify areas of improvement.
• Developed and implemented strategies to increase customer satisfaction and loyalty.
• Coached, mentored and trained team members in order to improve their job performance.
• Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.

• Developed creative ideas for special events or promotions involving food preparation or presentation.
• Supervised team members during meal service to ensure accuracy of orders.
• Prepared high-quality dishes according to established recipes.

Responsible for managing the store.

• Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
• Established weekly and monthly goals for sales staff to achieve desired results.
• Monitored store performance metrics, including sales, profitability and customer service ratings.

• Monitored food preparation methods, portion sizes and garnishing of dishes to ensure that food was prepared in accordance with the restaurant's recipes and presentation standards.
• Planned menus, ordered supplies and managed kitchen staff.

• Developed business plans and strategies for new product launches.
• Managed marketing campaigns to increase brand awareness and visibility.
• Conducted market research to understand customer needs and preferences.
• Developed and updated website and social media profile pages to market products and services.