Guilherme (Marllon) Almeida
Saugus,MA
Overview
19
19
years of professional experience
Work History
Territory Account Executive/ Software Sales/SaaS
Toast Inc.
06.2022 - Current
- 1st Year: finished 102% to goal (6 months) and received “excelling” manager rating/review.
- Second year finished at 127% to goal, President’s Club achievement; signed The Tall Ship/Navy Yard Hospitality Group (5 locations, $12,800 MRR, 650 employees on Toast Payroll, largest deal in SMB USA 2023).
- Third Year finished at 103% to goal with a 133% fourth quarter, “excelling” manager rating/review, on track for President’s Club achievement.
- Participated in Prep Station as an Account Executive mentor to a SDR.
- Mentored 2 new-hire AEs and helped enable them during onboarding/ramp months.
- Fully executed software demonstrations at a high level and demonstrated deep knowledge of software infrastructure; only needed to use solutions engineering team once in 3 years.
- Demonstrated all software with equal capacity across three different languages (Portuguese/Spanish).
- Extensive experience in value selling, appealing to customer needs, building customized proposals/solutions to meet/exceed customer requirements, maximize company profitability/revenue.
- Qualified for Senior Account Executive Promotion.
- Exceeded expectations in generating leads, drove business via customer nurturing which resulted in a flywheel referral system.
- Highest tier rating possible received for “customer satisfaction”.
- Successfully assisted in onboarding, implementation, and troubleshooting of all new customers while maintaining a near-zero churn rate.
- Consistent use of AI to streamline daily work duties from analyzing personal metrics, drafting client communications, and reinforcing consultative approach with customers/prospects.
Sales Development Representative
Toast Inc.
09.2021 - 05.2022
- Toast SDR Mentorship Program: accepted opportunity to be a mentor in the SDR program.
- Trailing 3 Month Metrics/Averages: 43 ops booked/month; 42 demos held/month; 121% average opp to goal; 17 wins/month; 100% average show rate; 72% wMQL>Opp; $111,618 average SaaS/month; 254% SaaS to goal average; $6478 average SaaS/deal; 3-month/Q1 2022 SaaS total of $335,153.
- Exceeded all ramping quotas/goals; won SDR new hire class spiff.
General Manager
Raso’s Bar & Grille
11.2006 - 01.2021
- Generated a 25% increase in revenue within the first year with additional increases each year thereafter.
- Responsible for general management of 60 employees.
- Developed/nurtured relationships with distributors/representatives; general vendor management.
Education
BS - Legal Studies
University of Massachusetts Amherst
01.2015
Skills
- Fluent in Portuguese & Spanish
- Sandler LMS Certified
- Proficient in multiple POS software systems
- Advanced skills/knowledge in CRM tools, AI technology, complete Microsoft Office Suite
Languages
Portuguese
Native or Bilingual
Spanish
Full Professional
Timeline
Territory Account Executive/ Software Sales/SaaS
Toast Inc.
06.2022 - Current
Sales Development Representative
Toast Inc.
09.2021 - 05.2022
General Manager
Raso’s Bar & Grille
11.2006 - 01.2021
BS - Legal Studies
University of Massachusetts Amherst