Summary
Overview
Work History
Education
Skills
Intense and competitive gaming
Timeline
Generic

Guili Jimenez

Business
Powell,Tennessee

Summary

Experienced guest attendee, successful at reducing costs, increasing productivity and maximizing customer satisfaction. Exceptional leader with strong communication and conflict resolution abilities. 3 years of progressive leadership experience. Self Enthusiastic man eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of company values and training in customer care. Motivated to learn, grow and excel within the best of the best.

Overview

10
10
years of professional experience

Work History

Server Assistant Manager

Ruth Chris Steakhouse
Knoxville, TN
04.2022 - 05.2022
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Engaged in suggestive selling and other sales techniques.
  • Provided attentive service and proactively assessed guest needs.

Customer Service Representative

Pedro Landscaping
Powell, Tennessee
05.2014 - 03.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Delivered prompt service to prioritize customer needs.

Rover

Trader Joes
Knoxville, TN
08.2021 - 02.2022
  • Demonstrated excellent product and store setup knowledge.
  • Bagged customer purchases while paying mind to industry best practices.
  • Illustrated excellent commitment and strong work ethic with consistent attendance.
  • Worked together with cashiers to guarantee customer satisfaction.
  • Assisted with maintaining clean and organized store appearance.

Personal Shopper

Kroger
Powell, Tennessee
04.2020 - 06.2021
  • Tendered customer orders at point-of-sale using payment information provided and activated any customer rewards accounts for best price availability.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Worked with over 400 customers daily to fulfill specific mass orders according to customer needs and inventory availability.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.

Education

High School Diploma -

Powell High School
Powell, TN
05.2022

Skills

  • Attention to Detail
  • Cultural Awareness
  • Analytical and Critical Thinking
  • Flexible and Adaptable
  • Active Listening
  • Beautiful Telephone Etiquette
  • Strategic planning
  • Exquisite Customer Care
  • Environmental Awareness

Intense and competitive gaming

Intense gaming involves several and quite difficult attention to detail. It involves focusing on your direct opponent while remembering every single small movement that occurs at the exact same moment. I consider it intense due to the amount of effort one must induce to produce excellent awarding trophies to self and your successful mates. Competitive gaming is a style of video games that requires the player to think critically as well as strategically. This type of gaming is meant for people that can endure HEAVY pressure without allowing mistakes to decay progress and work within your game.

Timeline

Server Assistant Manager

Ruth Chris Steakhouse
04.2022 - 05.2022

Rover

Trader Joes
08.2021 - 02.2022

Personal Shopper

Kroger
04.2020 - 06.2021

Customer Service Representative

Pedro Landscaping
05.2014 - 03.2022

High School Diploma -

Powell High School
Guili JimenezBusiness