Summary
Overview
Work History
Education
Skills
Timeline
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Guille Arlette Garica

Salem

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Dental Receptionist & Dental Assistant

Neighboorhood Health Center
04.2021 - 01.2024
  • Scheduled, rescheduled, and cancelled appointments for dental patients.
  • Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
  • Provided excellent customer service to create positive experiences and build patient trust.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.

Front Office Coordinator

Express Health Care Professionals
10.2019 - 04.2021
  • Supported administrative tasks such as filing, data entry, and document management to maintain an organized office environment.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • Performing drug screen test, auditing paperwork for staff to stay complaint.

Dental Front Office Coordinator

Bright Now Dental
08.2019 - 10.2019
  • Provided exceptional customer service to both new and existing patients, addressing inquiries in a prompt and professional manner.
  • Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmation processes.
  • Contributed to a welcoming environment for patients by maintaining a clean, organized reception area with up-to-date reading materials.
  • Collaborated closely with dentists to coordinate treatment plans that met each individual''s oral health needs while considering insurance constraints or budget limitations when necessary.

Education

Certificate - Dental Assistant

PCC Integrated Community Dental Assistant Program
Portland, OR
06.2023

No Degree - Medical Office Administration

Concorde Career College
Portland, OR
10.2019

Skills

  • Phone and Email Etiquette
  • Dental Terminology
  • Excellent multitasking capability
  • Appointment Scheduling
  • Punctual and Reliable
  • Spanish & English Fluency
  • Insurance verification
  • Front office management

Timeline

Dental Receptionist & Dental Assistant

Neighboorhood Health Center
04.2021 - 01.2024

Front Office Coordinator

Express Health Care Professionals
10.2019 - 04.2021

Dental Front Office Coordinator

Bright Now Dental
08.2019 - 10.2019

Certificate - Dental Assistant

PCC Integrated Community Dental Assistant Program

No Degree - Medical Office Administration

Concorde Career College

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Guille Arlette Garica