Guille Arlette Garica
Salem
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Dental Receptionist & Dental Assistant
Neighboorhood Health Center
04.2021 - 01.2024
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Provided excellent customer service to create positive experiences and build patient trust.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Front Office Coordinator
Express Health Care Professionals
10.2019 - 04.2021
- Supported administrative tasks such as filing, data entry, and document management to maintain an organized office environment.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Performing drug screen test, auditing paperwork for staff to stay complaint.
Dental Front Office Coordinator
Bright Now Dental
08.2019 - 10.2019
- Provided exceptional customer service to both new and existing patients, addressing inquiries in a prompt and professional manner.
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmation processes.
- Contributed to a welcoming environment for patients by maintaining a clean, organized reception area with up-to-date reading materials.
- Collaborated closely with dentists to coordinate treatment plans that met each individual''s oral health needs while considering insurance constraints or budget limitations when necessary.
Education
Certificate - Dental Assistant
PCC Integrated Community Dental Assistant Program
Portland, OR06.2023
No Degree - Medical Office Administration
Concorde Career College
Portland, OR10.2019
Skills
- Phone and Email Etiquette
- Dental Terminology
- Excellent multitasking capability
- Appointment Scheduling
- Punctual and Reliable
- Spanish & English Fluency
- Insurance verification
- Front office management
Timeline
Dental Receptionist & Dental Assistant
Neighboorhood Health Center
04.2021 - 01.2024
Front Office Coordinator
Express Health Care Professionals
10.2019 - 04.2021
Dental Front Office Coordinator
Bright Now Dental
08.2019 - 10.2019
Certificate - Dental Assistant
PCC Integrated Community Dental Assistant Program
No Degree - Medical Office Administration
Concorde Career College
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