Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Guillermo Caracheo

Brownsville,TX

Summary

Analytical Claims Specialist with proven experience investigating and resolving property, collision, commercial, and injury claims. Delivers professional and balanced customer service and meets needs of insured, claimant and internal and external customers. Insurance expert with exceptional knowledge of legal liabilities and claims practices and superior interpersonal skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Claims Specialist III

INSHUR
10.2022 - Current
  • Reviewed policies to determine appropriate levels of coverage and assist with approval or denial decisions.
  • Utilized claim handling software to document and manage claim files efficiently.
  • Negotiated settlement of claims with claimants and attorneys to ensure fair outcomes.
  • Interacted with clients, attorneys, contractors and other parties involved in a claim process.
  • Third-Party Administrator

Liability Adjuster

Pronto Insurance
Brownsville, TX
06.2018 - 12.2022
  • Managed caseload effectively, prioritizing urgent or high-value claims for prompt attention.
  • Reduced loss ratios through fair and prompt processing of claims.
  • Investigated and evaluated property insurance claims to determine coverage and liability.
  • Be familiar with insurance policies and endorsements to ensure coverage is applicable.

Bodily Injury Adjuster

Fred Loya Insurance Company
Edingburg, TX
01.2022 - 06.2022
  • Reviewed police reports, medical treatment records, medical bills and physical property damage to determine extent of liability.
  • Coordinated with medical professionals to assess injury claims and determine compensation.
  • Discussed current cases and issues in claim committee meetings.
  • Identified and obtained evidence to ascertain claim value.
  • Evaluate timed injury demands from plaintiff attorneys, and respond before deadlines.

Education

Associate of Arts - Business

Texas Southmost College
Brownsville, TX
12-2033

Skills

  • Complex claims consulting
  • Coverage assessments
  • Settlement determinations
  • Settlement coordination
  • Claims
  • Documentation review
  • Bilingual (Spanish)

Certification

  • Texas Adjuster License
  • New York Adjuster License
  • Oklahoma Adjuster License
  • New Mexico Adjuster License
  • Texas Private Investigator License (Unarmed)

Languages

Spanish
Native/ Bilingual

Timeline

Claims Specialist III

INSHUR
10.2022 - Current

Bodily Injury Adjuster

Fred Loya Insurance Company
01.2022 - 06.2022

Liability Adjuster

Pronto Insurance
06.2018 - 12.2022

Associate of Arts - Business

Texas Southmost College
Guillermo Caracheo