Guillermo Cendejas
San Diego ,California
Summary
Professional with strong background in security and public safety, well-prepared for role in transit security. Known for effective communication, problem-solving, and crisis management skills. Strong focus on team collaboration and adaptability to changing needs. Dependable and results-driven, with commitment to maintaining safe and secure environment.
Overview
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1
Language
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1
Certification
Work History
Transit Security Officer
MTS
03 2013 - Current
- Patrolled transit stations, vehicles, and platforms to deter trespassing, theft, and disruptive behavior.
- Responded to security incidents, de-escalating conflicts and coordinating with law enforcement when needed.
- Monitored CCTV, radio traffic, and dispatch updates to maintain situational awareness across transit properties.
- Enforced transit rules and safety procedures while assisting passengers with directions and service concerns.
- Prepared detailed incident reports, field notes, and documentation for follow-up investigations.
- Trained new officers on MTS protocols, emergency response, and customer service expectations.
- Supported law enforcement officers in maintaining order during emergency situations, ensuring a swift resolution and minimal disruption to transit operations.
- Worked alongside local law enforcement agencies during joint operations, fostering a strong partnership for the betterment of transit security.
Emergency Medical Technician
Pacific ambulance
10 2006 - 11 2009
- Assessed patient conditions, delivered emergency care, and stabilized patients during transport.
- Operated ambulance equipment, stretcher systems, and oxygen delivery devices safely.
- Documented patient assessments, treatments, and transfer details with accuracy.
- Communicated clearly with dispatch, hospitals, and receiving medical staff.
- Monitored vital signs and adjusted care during dynamic transport situations.
Mall security officer
Guard Management Inc
10 2009 - 10 2010
- Monitored premises and responded promptly to alarms, incidents, and suspicious activity.
- Patrolled assigned areas to enforce access control and support site safety procedures.
- Documented incident reports, daily logs, and shift activity with clear, accurate detail.
- Investigated disturbances and coordinated emergency response with local authorities and site leadership.
- Inspected doors, gates, cameras, and security equipment to identify vulnerabilities.
- Directed visiting personnel through credential checks and controlled entry authorization.
- Trained new officers on post orders, report writing, and emergency protocols.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Education
Certificate - Paramedic Studies
paramedic
Skills
- Customer service and assistance
- First Aid/CPR
- Written Communication
- Decision-Making
- Teamwork and Collaboration
- bilingual
Languages
Spanish
Native or Bilingual
Certification
- CFR - Certified First Responder
- pc832 certificate
Timeline
Southwestern College - Certificate , Paramedic Studies
Mall security officer - Guard Management Inc
10 2009 - 10 2010
Emergency Medical Technician - Pacific ambulance
10 2006 - 11 2009
Transit Security Officer - MTS
03 2013 - Current