GUILLERMO DE LA ISLA
Selma,CA
Summary
Dependable team member experienced in fast-paced environments and adapting to daily changes. Adept at providing exceptional customer service with meticulous attention to detail and a strong work ethic. Proactively seeks ways to surpass expectations, streamline processes, and improve overall customer satisfaction.
Overview
18
18
years of professional experience
Work History
CEO
Roofs 101
06.2023 - Current
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Directed technological improvements, reducing waste and business bottlenecks.
- Monitored key business risks and established risk management procedures.
Manager
GC Roofing
01.2021 - 06.2023
- Generated sales by preparing estimated and custom solutions.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Project Manager
California Roofs & Solar
01.2018 - 03.2020
- Created and delivered weekly project status reports and followed-up with home owners.
- Assessed the expected risks at each project stage and developed response strategies.
- Reviewed and approved or denied modifications to project plans based on a solid understanding of the scope of each project.
- Kept projects in line with budget, schedule and content demands by closely monitoring the work of all team members.
Sales
California Roofs & Solar
01.2017 - 03.2020
- Consulted with customers to understand desires and suggest best products to meet needs.
- Gained knowledge on roofing, HVAC, windows, paint, and more construction products.
- Helped managers improve area operations by sharing customer feedback and contributing new ideas.
- Carried out high-quality work with little oversight.
- Gained expert knowledge of roofing operations, market conditions, and trends.
- Protected business from unnecessary liability by carefully following security and safety standards.
Sales
High Performance Turf
03.2015 - 12.2016
- Company Overview: Distributor of synthetic turf and natural sod
- Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.
- Ordered, organized, and rotated supplies.
- Generate estimates, sales, and receivables.
- Preventative maintenance on equipment.
- Distributor of synthetic turf and natural sod
Route Sales
Tropicale Foods
04.2013 - 03.2015
- Solicit new B2B accounts.
- Planned and executed successful sales promotions, advertising and merchandising to drive revenue growth.
- Achieved a 201% annual increase in designated territory.
- Surpass customers' expectations.
Resident Client Supervisor
Turning Point
07.2007 - 04.2013
- Provide supervision for Federal, State, and Challenged Inmates.
- Foster positive working relationships.
- Respond proactively to client complaints, disciplinary actions, and all other matters in facilities.
- Maintained clear communications and documentation between all members of designated units.
- Create and implement policy and procedures for national accreditation (2 year process).
Education
High School Diploma -
Selma High School
Selma, CA06.2005
Skills
- Customer relations
- Revenue generation
- Operations management
- Revenue growth
- Cross-functional team management
- Improve performance
- Staff hiring
- Time management
Languages
Spanish
Timeline
CEO
Roofs 101
06.2023 - Current
Manager
GC Roofing
01.2021 - 06.2023
Project Manager
California Roofs & Solar
01.2018 - 03.2020
Sales
California Roofs & Solar
01.2017 - 03.2020
Sales
High Performance Turf
03.2015 - 12.2016
Route Sales
Tropicale Foods
04.2013 - 03.2015
Resident Client Supervisor
Turning Point
07.2007 - 04.2013
High School Diploma -
Selma High School
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