Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
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Guillermo Diaz

Las Vegas,Nevada

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Sales Energy Advisor

Legacy Power
Las Vegas, Nevada
01.2024 - Current
  • Conducted presentations to showcase energy products and services.
  • Maintained records of all sales activities, including customer contact information, sales leads, and other data points.
  • Received training on new technologies related to renewable energy sources such as solar power systems.
  • Developed sales strategies to increase customer base and revenue.
  • Ensured compliance with all applicable laws governing the sale of energy products and services.
  • Reached out to customers to set up appointments, check on satisfaction and suggest additional offerings.

Uber Delivery

Uber Eats
Las Vegas, Nevada
08.2022 - Current
  • Ensured that the correct order was delivered to the customer.
  • Provided excellent customer service throughout the delivery process.
  • Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
  • Utilized GPS navigation systems to find most efficient routes for deliveries.
  • Followed all safety protocols while driving.
  • Adhered to local traffic laws at all times while delivering orders to customers.
  • Maintained cleanliness of vehicle interior and exterior.
  • Maintained positive relationships with customers to promote further business opportunities.
  • Answered customer inquiries regarding menu items, prices and availability.

FC Associate

Amazon
Las Vegas, NM
11.2018 - 06.2023
  • Scanned incoming products with radio-frequency scanners and entered products into inventory management system for smooth stock tracking and customer order fulfillment.
  • Demonstrated strong problem solving skills when dealing with difficult situations.
  • Loaded and unloaded trucks, contacted suppliers for estimated arrival time, stocked and organized products to prepare for customer orders and picked and packed orders.
  • Cross-trained team members on various tasks within the department.
  • Trained and mentored new associates on receiving, packing and shipping out functions and reported progress to supervisor.
  • Wrapped and moved pallets to designated carrier area.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Operated forklift and pallet jack to transport heavy loads.
  • Kept track of timing customers orders to when trailers where supposed to go out in the yard.

Education

High School Diploma -

Western High School
Las Vegas, NV
05-2019

Skills

  • Sales Training
  • Sales Analysis
  • Goal-Oriented
  • Deal Structuring
  • Follow-Up Skills
  • Sales Strategy Development
  • Warehouse Safety
  • Barcode Scanning
  • Stock Replenishment
  • Mentoring and Training
  • Packaging Expertise
  • Product Location
  • Pallet Jack Operation
  • Vehicle Maintenance
  • Route Planning
  • Order Verification
  • Customer Service
  • Delivery Confirmations
  • Relationship Building
  • Heavy Lifting

Affiliations

  • Enjoy Outdoors time and Gym time

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
American Sign Language
Elementary

References

References available upon request.

Timeline

Sales Energy Advisor

Legacy Power
01.2024 - Current

Uber Delivery

Uber Eats
08.2022 - Current

FC Associate

Amazon
11.2018 - 06.2023

High School Diploma -

Western High School

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Guillermo Diaz