GUILLERMO GARCIA JR
Mountain Home
Summary
Strategic professional experienced in managing complex projects from concept to completion. Skilled in scope definition, risk management, and cost control. Fluent in Agile and Waterfall project management principles.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Clinic Office Manager
United States Air Force
12.2024 - Current
- Created reports summarizing clinic performance metrics such as appointment availability, wait times and patient satisfaction scores.
- Participated in quality improvement initiatives designed to reduce costs while maintaining high standards of care delivery.
- Performed data entry into electronic health record system to maintain patient records.
- Coordinated communications between patients and families, physicians, nurses and other healthcare providers involved in treatment plans.
- Implemented strategies to improve workflow efficiency within the clinic setting.
Junior Reliability Engineer
JLL, Jones Lang LaSalle
05.2025 - 09.2025
- Used statistical methods to analyze data and generate useful business reports.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Provided detailed project status updates to stakeholders and executive management.
Project Coordinator
United States Air Force
10.2022 - 12.2024
- Maintained an organized system of records including documents such as contracts, invoices, change orders.
- Provided administrative support and workplace training to team members.
- Communicated with clients to discuss project objectives and requirements.
- Facilitated meetings with project teams to discuss progress, brainstorm solutions for challenges, and develop action items.
- Ensured compliance with all applicable laws, regulations, policies, standards, or procedures related to the project.
Medical Technician
White House Medical Unit
05.2022 - 10.2022
- Communicated effectively with other healthcare professionals regarding test results and patient care plans.
- Processed and reported lab results to physicians promptly and accurately.
- Maintained a clean work environment by following safety protocols and procedures.
- Trained new staff members in proper laboratory techniques as well as safety guidelines.
Clinic Administrator
United States Air Force
01.2018 - 01.2021
- Resolved customer service issues promptly.
- Trained new staff members on the clinic's policies and procedures, as well as Electronic Health Records and other software programs.
- Performed administrative tasks such as answering phones, responding to emails, preparing reports.
- Provided excellent customer service in a high-volume clinic setting, managing patient inquiries and scheduling appointments.
- Conducted regular audits of the clinic's operations to ensure that standards were met.
Masonry Assistant
Gomez Masonry
08.2014 - 11.2016
- Assisted in concrete and masonry projects, including residential and landscaping.
- Worked closely with a team to complete high standard projects in a timely manner.
- Operated power tools such as saws, grinders, and drills safely and effectively to complete masonry jobs efficiently to meet scheduling requirements.
Education
High School Diploma -
Airline Highschool
Bossier City, LA05-2014
Skills
- Leadership
- Teamwork
- Emergency Response
- Communication Skills
- Physical Stamina
- Crisis Management
- Tools and equipment
- Records management
- Bilingual
- Employee training
- Analytical thinking
- Data validation
Certification
- CPR
- IS-100.c: Introduction to Incident Command
- IS-5.a: An Introduction to Hazardous Materials
- Tactical Combat Casualty Care
- IS-700.b: An Introduction to The National Incident Management System
Timeline
Junior Reliability Engineer
JLL, Jones Lang LaSalle
05.2025 - 09.2025
Clinic Office Manager
United States Air Force
12.2024 - Current
Project Coordinator
United States Air Force
10.2022 - 12.2024
Medical Technician
White House Medical Unit
05.2022 - 10.2022
Clinic Administrator
United States Air Force
01.2018 - 01.2021
Masonry Assistant
Gomez Masonry
08.2014 - 11.2016
High School Diploma -
Airline Highschool
ADDITIONAL INFORMATION
I assisted in training pilots for Survival, Evasion, Resistance, and Escape (SERE). I had volunteered for training in land navigation from the United States Army and SERE Personnel. Additionally, I have secured a position with the Air National Guard and am in the process of transferring to train as an electrician specialist.
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