Summary
Overview
Work History
Education
Skills
Timeline
Generic

Guillermo Lievano

Miami,FL

Summary

Experienced Client Service Associate and well rounded Unarmed Security Guard known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Ambitious, career-focused job seeker.

Overview

3
3
years of professional experience

Work History

Unarmed Security Guard

Miami Dade County Parks & Recreation
Miami, FL
03.2024 - 04.2024
  • Patrolled assigned areas to detect suspicious activity and prevented unauthorized access.
  • Performed foot patrols around the property to ensure safety and security of personnel and visitors.
  • Communicated effectively with customers in order to provide excellent customer service experience.

Front Desk Greeter

Quest Diagnostics
Miami Gardens, FL
07.2023 - 12.2023
  • Performed general administrative duties like filing papers or photocopying documents when needed.
  • Provided assistance with any other tasks assigned by management.
  • Followed company policies and procedures related to front desk operations.

Supervisor of Operations

Milam's Market
Coral Gables, FL
01.2021 - 07.2023
  • Coordinated with other departments to ensure smooth flow of work processes and communication.
  • Maintained accurate records for tracking progress and performance of team members.
  • Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings.

Security Concierge

Safeguard Security Services
Miami, FL
06.2021 - 12.2021
  • Greeted visitors and guests, provided information, and directed them to their destination.
  • Maintained daily log of visitors, contractors, and personnel entering the premises.
  • Inspected buildings for any suspicious activity or unauthorized persons.
  • Performed routine administrative tasks such as filing incident reports or updating logs and records.

Education

Associate of Arts - Mass Communications

Miami Dade College
Miami, FL
12-2014

Skills

  • CCTV Monitoring
  • Traffic Control
  • Team Development
  • Data Entry
  • Guest Relations
  • Credit and cash payments

Timeline

Unarmed Security Guard

Miami Dade County Parks & Recreation
03.2024 - 04.2024

Front Desk Greeter

Quest Diagnostics
07.2023 - 12.2023

Security Concierge

Safeguard Security Services
06.2021 - 12.2021

Supervisor of Operations

Milam's Market
01.2021 - 07.2023

Associate of Arts - Mass Communications

Miami Dade College
Guillermo Lievano