Ivan Mendoza
Los Angeles,CA
Summary
Reliable Unarmed Security Guard with relevant experience in maintaining safety and security of premises. Strengths include keen observation skills, solid understanding of security protocols, and ability to respond effectively during crisis situations. Previous work has demonstrated impact through improved property safety measures and successful conflict resolution.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Unarmed Security Guard
Prestige Security Service
03.2024 - 07.2025
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
- Conducted thorough inspections of facilities to identify potential safety hazards or security breaches.
- Responded quickly to incidents and assessed active situations for security concerns.
- Monitored access points to ensure compliance with security protocols.
- Conducted regular inspections of access control systems and equipment.
- Maintained detailed records of access logs and visitor entries.
- Responded promptly to alarm notifications and security breaches.
- Cleaned and organized gate area to enhance visitor experience.
- Examined IDs and building credentials to verify access rights of workers and visitors.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Ensured all changes made in Access Control System are documented accurately.
Stocking Associate
Ross Dress For Less
05.2022 - 12.2022
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Greeted customers and directed to requested products.
- Processed and packaged stock items for customer purchases.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate
- Greeted customers and directed to requested products
- Performed inventory control, such as counting, and stocking merchandise
Floor Staff Member
Regency Theatres
05.2017 - 12.2021
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Assisted customers with product returns, exchanges and refunds to increase satisfaction and trust.
- Recommended accessories and complementary purchases to boost revenue.
- Utilized customer feedback to improve services and apply best practices
Cleaner
Union Tool And Dye
10.2011 - 08.2015
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Removed trash, debris and other waste materials from premises.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Emptied trashcans and transported waste to collection areas.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Provided assistance to other staff members with cleaning of difficult areas
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance
Education
GED -
GED.com
Los Angeles, CA09-2025
Skills
- Facility Security
- CCTV Monitoring
- Access control
- Crowd Control
- Patrolling Techniques
- Traffic Control
- Self-defense tactics
- Situational Awareness
- Report Writing
- Detailed activity logs
- CCTV tracking
- CCTV review
- Loading and Unloading
- Heavy Lifting
- Merchandise Unloading
- Supply Restocking
- Restock Shelves
- Stockroom Organizing
- Money Handling
- Cash Register Operation
- UPC Codes Checking
- Tracking Scanners
- Willing to Learn
- Verbal and written communication
- Conflict resolution
- Active Listening
- Attentive and observant
- Time management
- Equipment monitoring
- Verbal and written communication
- CCTV review
- Attentive and observant
- Time management
Languages
English
Professional
A1
Spanish
Professional
A1
Certification
- Unarmed Security Guard
Timeline
Unarmed Security Guard
Prestige Security Service
03.2024 - 07.2025
Stocking Associate
Ross Dress For Less
05.2022 - 12.2022
Floor Staff Member
Regency Theatres
05.2017 - 12.2021
Cleaner
Union Tool And Dye
10.2011 - 08.2015
GED -
GED.com