GUILLERMO MONTANO
Buena Park,CA
Summary
Resourceful RV Sales Associate known for high productivity and efficient task completion. Possess specialized skills in customer relationship management, inventory control, and sales strategy development. Excel in communication, problem-solving, and adaptability, ensuring smooth transactions and customer satisfaction. Ready to leverage these abilities to contribute positively to sales targets and team goals.
Overview
19
19
years of professional experience
Work History
RV Sales Associate
Mike Thompson
Santa Fe Springs, CA
11.2020 - 05.2024
- Greeted customers and provided assistance in selecting the right RV for their needs.
- Advised customers on financing options available and helped them get approved.
- Performed walkthroughs of RVs to demonstrate features, accessories, and benefits.
- Provided technical support and troubleshooting for customer inquiries.
- Conducted market research to stay informed about current trends in the industry.
- Participated in trade shows to promote the dealership's products and services.
- Collaborated with other departments such as service, finance, marketing. to ensure customer satisfaction throughout the purchasing process.
- Developed strong relationships with vendors to negotiate the needs of current and future customers.
- Maintained detailed records of sales activities including customer contact info, product details, payment information.
- Monitored industry news daily so that I could offer up-to-date advice regarding new products or services offered by competitors.
RV Sales Associate
Dennis Dillon RV
Westminster, CA
08.2016 - 05.2019
- Greeted customers and provided assistance in selecting the right RV for their needs.
- Advised customers on financing options available and helped them get approved.
- Experience in outside sales is preferred, showcasing a proactive approach to customer engagement.
- Knowledge of sales management principles to drive performance and achieve goals.
- Collaborated with other departments such as service, finance, marketing. to ensure customer satisfaction throughout the purchasing process.
- Provided excellent customer service through timely responses and accurate information during interactions with clients.
Retail Sales Associate
Mike Thompsons RV Super Store
Santa Fe Springs, CA
06.2005 - 05.2016
- Engage with customers through various channels, including phone, email, and in-person meetings, to promote products and services.
- Utilize effective phone etiquette to establish rapport and trust with potential clients.
- Conduct outside sales activities to expand the customer base and increase market presence.
- Implement upselling techniques to maximize sales opportunities during customer interactions.
- Excellent negotiation skills to secure favorable terms for both the company and customers.
Education
High School Diploma -
Buena Park High School
06.2004
Skills
- Sales strategy development
- Customer Relationship Management
- Finalizing Sales
- Targeted Lead Development
- Product Knowledge
- Relationship Building
- Product Demonstrations
- Customer Retention
- Sales expertise
- Building Customer Loyalty
- Customer relations management
- Team Leadership
- Sales goals achievement
- Building Relationships with Varied Customers
Timeline
RV Sales Associate
Mike Thompson
11.2020 - 05.2024
RV Sales Associate
Dennis Dillon RV
08.2016 - 05.2019
Retail Sales Associate
Mike Thompsons RV Super Store
06.2005 - 05.2016
High School Diploma -
Buena Park High School
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