Guillermo (Will) Hernandez Jr
El Paso,TX
Summary
Dynamic professional with a strong work ethic and integrity, experienced at Walmart in enhancing customer satisfaction through efficient transaction processing and effective problem resolution. Proven ability to collaborate with teams and maintain accuracy in cash handling, while demonstrating exceptional customer service and reliability in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Cashier, Stocker & Asset Protection Investigator
Walmart
El Paso, TX
10.2022 - Current
- Processed customer transactions efficiently using point-of-sale system.
- Assisted customers with product inquiries and returns to enhance satisfaction.
- Maintained accurate cash drawer balances throughout shifts to ensure financial integrity.
- Collaborated with team members to optimize checkout workflow during peak hours.
- Conducted regular audits of merchandise displays to ensure compliance with company standards.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
Builder and Installer
Frank & J’s Cabinets
El Paso
05.2021 - 10.2022
- Constructed custom cabinetry using precision tools and techniques.
- Interpreted blueprints to ensure accurate measurements and specifications.
- Collaborated with team members on project timelines and task allocation.
- Interpreted blueprints accurately, building structures to exact specifications.
Cashier, Driver& Assistant Manager
Speedy’s Pizza
El Paso, TX
05.2016 - 05.2019
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced registers at shift end.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Assisted in inventory management, restocking supplies as needed.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma -
El Dorado High School
El Paso, TX06.2016
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Team collaboration
Reliability and punctuality
Professionalism and courtesy
Timeline
Cashier, Stocker & Asset Protection Investigator
Walmart
10.2022 - Current
Builder and Installer
Frank & J’s Cabinets
05.2021 - 10.2022
Cashier, Driver& Assistant Manager
Speedy’s Pizza
05.2016 - 05.2019
High School Diploma -
El Dorado High School