Summary
Overview
Work History
Education
Skills
Timeline
Generic

GUINEN KATON

Hacienda Heights,CA

Summary

A dedicated professional with 6+ years in customer service along with 4+ years in security. 1+ years in general warehouse, 7 + year in mortuary services and 1+ years in delivery and driving. An organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Crematory Operator

Service Corporation International
01.2021 - 01.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.


Operate crematory equipment to reduce human or animal remains to bone fragments in accordance with state and local regulations. Duties may include preparing the body for cremation and performing general maintenance on crematory equipment. Other duties included: data entry, book keeping, customer service/support, maintenance, housekeeping, heavy lifting, high temperatures..

Removal Technician

Service Corporation International
01.2016 - 01.2021
  • Transported caskets from morgue to reserved rooms to prepare caskets for viewing.
  • Drove company vehicles to transport remains or families to services.
  • Provided personal assistance, emotional support and personal care to clients.
  • Carried flowers to hearses or limousines for transportation to churches and places of interment.
  • Performed administrative duties by obtaining burial permits and doctors' signatures on death certificates and registering deaths.


Provided assistance to the Care Center and Funeral Service Team with primary focus on receiving first calls from families, health care providers, etc. and the transportation of human remains and items associated with funeral services. Other duties included: data entry, book keeping, customer service/support, various type of vehicles driven(vans, coaches, cars, limos, box trucks, carts), heavy lifting..

Driver

Uber
01.2016 - 01.2019
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.


Responsible for providing safe and reliable transportation services to customers using the Uber app. Top-notch driving skills, a great sense of direction, and a friendly, customer-first mindset to succeed in this role.

Other duties included: book keeping, time management..

General Laborer

Randstad
01.2014 - 12.2015
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Assisted team members with tasks that require group effort.
  • Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
  • Mentored new employees by providing guidance on safety and proper techniques.
  • Operated forklift to load and unload materials and equipment on trucks.
  • Organized materials, tools, and equipment to supply team members.


Equipment operation: Safely operate warehouse equipment, such as forklifts, pallet jacks, and hand trucks. Maintaining cleanliness and safety: Keeping the warehouse clean and organized ensures a safe working environment. Performing maintenance checks: Regularly check warehouse equipment to ensure it works well.

Security Guard

Securitas/Command Security
01.2011 - 01.2014
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Responded quickly to incidents and assessed active situations for security concerns.


Secures premises and personnel by patrolling property, monitoring surveillance equipment, and access points. Investigates security breaches, incidents, and other alarming behavior. Controls traffic by directing drivers. Completes reports by recording observations, information, occurrences, and surveillance activities. Other duties: Data entry, customer service, excell sheets, CCTV..

Education

High school diploma -

Los Altos High School
Hacienda Heights, CA
06.2009

No Degree -

Downey Adult School
Downey, CA

Skills

  • Decision-Making
  • Self-Motivated
  • MS Office iWork
  • Teamwork and Collaboration
  • Organization and Time Management
  • Dependable and Responsible
  • Excellent Communication
  • Crematory Operator and Phlebotomist Certified

Timeline

Crematory Operator

Service Corporation International
01.2021 - 01.2023

Removal Technician

Service Corporation International
01.2016 - 01.2021

Driver

Uber
01.2016 - 01.2019

General Laborer

Randstad
01.2014 - 12.2015

Security Guard

Securitas/Command Security
01.2011 - 01.2014

High school diploma -

Los Altos High School

No Degree -

Downey Adult School
GUINEN KATON