Teddye Taylor
Wichita Falls,TX
Summary
CANA (Cremation Association of North America) certified Crematory Operator at Wilbert Funeral Services, Inc, I leveraged my expertise in cremation process knowledge and grief support to enhance client satisfaction and service quality. Demonstrated exceptional time management and communication skills, ensuring high standards of safety and confidentiality. Achieved significant improvements in operational efficiency and client trust, underscoring a commitment to excellence and compassionate care.
Overview
5
5
years of professional experience
Work History
Crematory Operator
Wilbert Funeral Services, Inc
06.2021 - Current
- Developed strong relationships with clients and funeral homes, providing exceptional customer service and support.
- Performed quality control checks on cremated remains before release to families or funeral homes, ensuring accuracy and consistency in final products delivered.
- Conducted pre-cremation preparation tasks such as identification verification and casket examination, establishing confidence in the integrity of services provided.
- Ensured accurate record-keeping for all cremations, contributing to streamlined operations and regulatory compliance.
- Balanced multiple responsibilities simultaneously while maintaining a strong attention to detail in all aspects of daily tasks.
- Maintained a safe work environment by adhering to strict safety protocols and guidelines during all tasks.
- Exhibited tact, sympathy and respect to crematory visitors and grieving individuals.
- Processed and packaged cremated remains with care.
- Helped maintain the company's reputation for excellence by consistently providing high-quality services and upholding stringent ethical standards in all operations.
Casket Inventory and Distribution Associate
Wilbert Funeral Services
06.2021 - Current
- Boosted customer satisfaction by ensuring timely and accurate order fulfillment and delivery.
- Received loads, checked merchandise and tagged with warehouse IDs.
- Minimized product damage or loss through careful handling, appropriate packaging techniques, and adherence to storage guidelines.
- Inspected merchandise for damage and discrepancies with documentation.
- Optimized space utilization within the warehouse through strategic organization of products and materials.
- Maintained high levels of inventory accuracy through diligent cycle counting, verification, and reconciliation efforts.
- Collaborated with transportation providers to resolve shipping issues, resulting in improved on-time delivery rates.
Removal Driver
Wilbert Funeral Services
06.2021 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Exhibited tact, sympathy and respect to grieving family members and friends.
- Exhibited professionalism and confidentiality when working with employees in hospitals, nursing homes, coroner's offices, and hospice settings.
In Home Care Giver
Comfort Keepers
06.2020 - 06.2021
- Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times.
- Assisted with meal planning and preparation while considering dietary restrictions and nutritional requirements for each client.
- Provided effective companionship for clients who experienced loneliness or struggled with cognitive decline due to aging-related conditions.
Biohazard Clean Up Technician
BIO Denver
03.2019 - 05.2020
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Exhibited tact, sympathy and respect to families and grieving individuals during the clean up of a trauma or in-home death of an individual.
Education
Associate of Applied Science - Occupational Therapy Assistance
Amarillo College
Amarillo, TXSkills
- Grief support
- Health and safety
- Confidentiality handling
- Cremation Process Knowledge
- Time Management
- Problem-solving abilities
- Reliability
- Excellent Communication
- Effective Communication
- Decision-Making
- Self Motivation
Additional Information
Would, at times, volunteer to assist our Regional Sales Manager in events involving The Colorado Funeral Director's Association, expanding my knowledge of other avenues within the death care industry.
Timeline
Crematory Operator
Wilbert Funeral Services, Inc
06.2021 - Current
Casket Inventory and Distribution Associate
Wilbert Funeral Services
06.2021 - Current
Removal Driver
Wilbert Funeral Services
06.2021 - Current
In Home Care Giver
Comfort Keepers
06.2020 - 06.2021
Biohazard Clean Up Technician
BIO Denver
03.2019 - 05.2020
Associate of Applied Science - Occupational Therapy Assistance
Amarillo College
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