Guinevere Knight
Cambridge,MD
Summary
Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excels at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.
Overview
13
13
years of professional experience
Work History
Manager
River Dogs Outfitters
Cambridge, MD
03.2024 - Current
- Answered customer inquiries via phone and email.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Entered data into computer systems accurately and efficiently.
- Assisted customers with inquiries and complaints in a professional manner.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Garden Center Supervisor
Home Depot
West Sadsbury, PA
02.2021 - 12.2023
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Coordinated maintenance of outdoor displays and landscaping areas surrounding the store.
- Operated reach truck to fill customer orders and pick merchandise in store.
- Ensured that all safety procedures were followed while working in the Garden Center.
- Unloaded products from trucks and transported them to appropriate garden center areas using pallet jacks and forklifts.
Line Cook
Station Taproom
Downingtown, PA
01.2015 - 05.2018
- Received and stored food and supplies.
- Adhered to regulatory standards regarding safe and sanitary food prep.
- Performed workstation prep prior to shift start.
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Adhered to portion controls and presentation specifications.
- Kept stations stocked and ready for use to maximize productivity.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Field Hand
Twin Brooks Winery
Gap, PA
05.2012 - 09.2013
- Monitor field conditions to determine crop readiness and sustainability.
- Harvested crops manually and with machinery, minimizing loss and damage.
- Collaborated with team members to ensure all farm operations ran smoothly and efficiently.
- Assisted in the construction of fences, trellises and other structures used in farming operations.
- Felt plant's leaves and noted coloring to detect insects or diseases.
- Weeded flower beds and vegetable gardens manually or with hoes.
- Monitored crop health by inspecting for pests or disease infestation.
Education
High School Diploma -
Avon Grove Charter School
West Grove, PA05-2014
Some College (No Degree) -
Iowa State University
Ames, IASkills
- Customer service
- Data entry
- Filing management
- Payment processing
- Inventory management
- Computer literacy
- Cash handling
- Order processing
Timeline
Manager
River Dogs Outfitters
03.2024 - Current
Garden Center Supervisor
Home Depot
02.2021 - 12.2023
Line Cook
Station Taproom
01.2015 - 05.2018
Field Hand
Twin Brooks Winery
05.2012 - 09.2013
High School Diploma -
Avon Grove Charter School
Some College (No Degree) -
Iowa State University
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