Gul Hayat Sayin
College Student | Customer Service & Office Administration
Palmyra
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
4
4
Currently completing 4 years of post-secondary education
2
2
Languages
Work History
Front Desk Agent
Stockton University
09.2024 - Current
- Greet and assist visitors, students, and faculty in person and via phone or email.
- Provide information about university services, events, and resources.
- Schedule and confirm appointments for staff and students.
- Maintain office supplies and organize office materials for efficient operation.
- Assist with event coordination, including setting up spaces and managing registrations.
- Process student inquiries and direct them to the appropriate department or staff member.
- Monitor and manage office calendars and meeting rooms.
- Maintain confidentiality and professionalism in handling sensitive student information.
Server
Cracker Barrel
05.2023 - Current
- Greeted and seated guests
- Took accurate food and drink orders
- Delivered orders promptly and courteously
- Provided excellent customer service
- Processed payments efficiently
- Maintained cleanliness and upheld safety standards
Cashier
Lowe's Home Improvement
11.2022 - 05.2023
- Greeted customers with a friendly attitude and provided excellent customer service throughout their shopping experience
- Operated a cash register and processed customer transactions accurately and efficiently, handling cash, credit cards, and other payment methods
- Answered customer questions about merchandise, pricing, and availability, and directed customers to relevant departments or products
- Processed returns and exchanges, following store policies and procedures
- Maintained a clean and organized work area, and assisted with general store cleaning tasks as needed
- Proactively informed customers of current sales and promotions, and suggested additional products or services to enhance their shopping experience
- Worked collaboratively with other team members to ensure a positive shopping experience for all customers
- Achieved and exceeded performance goals, including accuracy of transactions, speed of checkout, and customer satisfaction ratings
Cashier
Burlington Stores
12.2021 - 02.2022
- Greeted customers and provided exceptional customer service, assisting with product selection and answering any questions they may have had
- Operated a cash register and processed customer transactions accurately and efficiently, handling cash, credit cards, and other payment methods
- Maintained a clean and organized work area, including restocking merchandise and keeping the sales floor and fitting rooms tidy
- Assisted customers with returns or exchanges, following store policies and procedures
- Stayed up-to-date on product knowledge, including new arrivals, product features, and pricing
- Collaborated with other team members to ensure a positive shopping experience for all customers
- Achieved and exceeded sales goals, including upselling and cross-selling additional products to customers
Foreign Language Teacher
First Bricks
04.2021 - 08.2021
- Helped teach kids in need from Greece how to read and write in English
- Designed task-oriented activities and games to facilitate better language acquisition
- Assessed student progress and set objectives for following month
- Assisted with communication methods to keep parents informed about child's development and behavioral issues
- Instructed student activities to implement goals for remediation of deficiencies and drive student success
- Planned curriculum to meet individual needs, interests and abilities of students
Education
College Degree - Finance
The Richard Stockton College of New Jersey
Township of Galloway, NJSkills
Food Service
undefinedAffiliations
Sigma Delta Tau- Vice President of Membership Recruitment
Timeline
Front Desk Agent
Stockton University
09.2024 - Current
Server
Cracker Barrel
05.2023 - Current
Cashier
Lowe's Home Improvement
11.2022 - 05.2023
Cashier
Burlington Stores
12.2021 - 02.2022
Foreign Language Teacher
First Bricks
04.2021 - 08.2021
College Degree - Finance
The Richard Stockton College of New Jersey
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