Gulianna Griego
Sr. Assistant
Las Vegas
Summary
Sr. Clerical Assistant with the City of Las Vegas, skilled in enhancing departmental efficiency through effective communication and document management. Bilingual in Spanish, I excel in customer service and staff training, ensuring a supportive environment while maintaining confidentiality and accuracy in handling sensitive information.
Overview
4
4
years of professional experience
Work History
Sr. Clerical Assistant
City of Las Vegas - Stupak Community Center
05.2021 - Current
- Contributed to a positive work environment by promoting effective communication among team members.
- Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
- Maintained confidentiality of sensitive customer information while handling sensitive documents and communications.
- Collaborated with other staff on special projects, improving overall office performance.
- Produce documents and spreadsheets using Microsoft Office applications.
- Greeting incoming visitors and customers and providing friendly, knowledgeable assistance.
- Respondent to inquiries from callers seeking information.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintaining organized files and stocked supplies to support team needs and maximize performance.
- Managing accounts receivables
- Mentored, trained and supported new staff members in office policies and procedures.
- Utilized office management software to record and track customer information.
Education
Associate of Applied Science - Business Administration
Northwest Career College
Las Vegas, NV 05.2001 -
High School Diploma -
Shadow Ridge High School
Las Vegas, NV 05.2001 -
Skills
- Scanning and copying documents
- Microsoft office
- Data entry
- Handling Confidential Documents
- Document control
- Staff training
- Record preparation
- Phone reception
- Customer service
- Payment processing
- Dedicated team player
- Bilingual (Spanish)
Timeline
Sr. Clerical Assistant
City of Las Vegas - Stupak Community Center
05.2021 - Current
Associate of Applied Science - Business Administration
Northwest Career College
05.2001 -
High School Diploma -
Shadow Ridge High School
05.2001 -
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