Summary
Overview
Work History
Education
Skills
Timeline
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Gulnar Mohammed Iqbal Sajan

Mumbai,Maharashtra

Summary

Dynamic Beauty Advisor with proven expertise in customer engagement and sales enhancement, honed at Kapiva. Excelled in upselling, increasing sales revenue, and building strong customer relationships through exceptional service and knowledge of beauty trends. Skilled in organization and fostering team collaboration, adept at creating visually appealing product displays to boost customer interest.

Overview

19
19
years of professional experience

Work History

Beauty Advisor

Kapiva
07.2024 - Current
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.

Banquet Events Manager

Grace Imperial Banquet
02.2021 - 09.2023
  • Streamlined event planning processes for improved efficiency and reduced costs.
  • Conducted post-event evaluations, analyzing feedback for continuous improvement efforts.
  • Spearheaded menu development in collaboration with culinary team members for diverse event offerings.
  • Implemented marketing strategies to promote banquet services and attract new clientele.

Event Supervisor

Silvern Events
01.2007 - 03.2019
  • Delivered smooth training execution by coordinating site selection, marketing, event management, and follow-up.
  • Coordinated schedules and timelines for events.
  • Managed event logistics and operations.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Enhanced event experience by ensuring seamless coordination of all aspects from setup to teardown.
  • Safeguarded compliance with local regulations by obtaining necessary permits and licenses as required for each event type.

Sales Executive

Dabur FEM
05.2005 - 03.2006
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
  • Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.

Education

High School Diploma -

VPMS LJNJ Mahila Mahavidyalaya College
Mumbai
02.2005

Skills

  • Customer Service
  • Organization and Multitasking
  • Team Collaboration
  • Flexibility and Adaptability
  • Customer Engagement
  • Sales expertise
  • Retail experience
  • Brand Awareness
  • Beauty Trends
  • Relationship Building

Timeline

Beauty Advisor

Kapiva
07.2024 - Current

Banquet Events Manager

Grace Imperial Banquet
02.2021 - 09.2023

Event Supervisor

Silvern Events
01.2007 - 03.2019

Sales Executive

Dabur FEM
05.2005 - 03.2006

High School Diploma -

VPMS LJNJ Mahila Mahavidyalaya College

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Gulnar Mohammed Iqbal Sajan