Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Websites
Volunteer Experiences
Timeline
Generic

Gunes Zeytunlu

Irving,TX

Summary

Results-driven professional with a proven track record of success in top-tier corporations such as Mercedes-Benz, Red Bull, and Amazon. Known for exceptional leadership and team-building skills, I have consistently driven collaborative efforts towards achieving strategic objectives. With a strong focus on improving systems and processes, I've played a key role in increasing revenue by $2 million through innovative enhancements. Seeking a challenging role that allows me to leverage my leadership and problem-solving abilities to deliver measurable results.

Overview

18
18
years of professional experience

Work History

Value Added Services Supervisor

Your Logistics Corp
Lewisville, TX
01.2024 - 07.2024
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Conducted daily and weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Created new strategies for improving customer service standards within the organization.
  • Directed and supervised team of 35 employees in daily operations.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Acted as a liaison between upper management and staff, facilitating open communication.
  • Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
  • Implemented new operational procedures, increasing efficiency.
  • Complied with company policies, objectives and communication goals.
  • Coordinated with other department supervisors to ensure smooth workflow and project alignment.
  • Streamlined workflow processes, reducing project completion times.
  • Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
  • Organized client meetings to provide project updates.
  • Analyzed key performance indicators to identify effective strategies.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.

Warehouse Manager

Prime Supply Distro LLC
Dallas, TX
04.2021 - 11.2023
  • Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
  • Established and maintained good relations with customers, vendors and transport companies.
  • Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing e-commerce operations, order management, dropshipping, marketing, and SKU management.
  • Directed investigations to verify and resolve customer or shipper complaints.
  • Utilized Microsoft Power BI to improve data analysis and decision-making.

Inventory Supervisor

HS Wholesale
Las Vegas, NV
12.2019 - 04.2021
  • Reported on inventory operations, stock levels and adjustments.
  • Monitored and recorded daily shipment and receiving data.
  • Performed root cause analysis on inventory discrepancies and implemented impactful solutions.
  • Prepared and maintained records and reports of inventories, price lists, shortages, shipments, expenditures and goods used or issued.

Associate

Amazon
Las Vegas, NV
10.2018 - 11.2019
  • Worked on-site in various roles, including as picker, sorter, unloader and as also problem solver.
  • Investigated and resolved issues with lost / damaged packages.

Operations Specialist

A2Z Connections Inc.
Las Vegas, NV
06.2015 - 07.2018
  • Tracked outgoing and incoming money and assisted in quality control management duties.
  • Executed and optimized operational responsibilities to promote seamless delivery of services.
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations.

Event Services Specialist

Red Bull
Istanbul, Turkey
01.2007 - 01.2012
  • Specialized in event planning, sports marketing, and direct marketing for Red Bull.
  • Organized materials, cleaned facilities and set up equipment to prepare for events.
  • Set up and tore down equipment for large scale events.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.

Intern - Praktikant

Mercedes-Benz Turk
Aksaray, Turkey
07.2010 - 09.2011
  • Completed an internship at the Mercedes-Benz Aksaray Truck Plant
  • Gained experience in SAP and mySQL also in Microsoft Office Tools.

Education

Bachelor's Degree - Business Informatics - Faculty of Economics and Administrative Science

Yeditepe University
Istanbul, Turkiye
02.2012

Skills

  • Operations Management
  • Inventory Management
  • Order Fulfillment
  • Shipping & Receiving
  • Warehouse Inspections
  • Organization
  • Kaizen - 5S
  • Team Leadership
  • Warehouse Safety
  • E-commerce
  • Marketing / CRM
  • Web Design
  • Business Intelligence
  • Project Management
  • Bookkeeping
  • ERP Integration and implementation
  • Event Planning
  • Proficient in Excel (Proficient in Data analysis with pivot tables) and also in other Microsoft Office programs,
  • Proficient in ShipHero, SkuVault, BigCommerce, Shopify, Shipstation, Mailchimp, Hubspot, Quickbooks,
  • Experienced in SAP, MySQL, PowerBI

Languages

Turkish
Native/ Bilingual
English
Native/ Bilingual
German
Professional
Portuguese
Limited
Spanish
Limited

Accomplishments

Dynamic professional with a remarkable career trajectory, achieving promotion from Warehouse Manager to Site Manager in under 12 months. Recognized for introducing a highly effective ERP system, driving operational efficiency improvements, and reducing processing times, resulting in a remarkable 25% revenue increase for the company. Seeking a challenging leadership role where I can continue to apply my skills in warehouse ops management, process enhancement, and revenue growth.

Volunteer Experiences

Field Team - Bike Team 

Red Rock Search and Rescue ( Las Vegas, NV)

Feb 2015 - Jan 2021 · 6 yrsFeb 2015 - Jan 2021 · 6 yrs

Disaster and Humanitarian Relief 

- FEMA ICS-100
- FEMA ICS-200
- FEMA IS-700
- FEMA IS-800
- NASAR SARTECH II
- American Heart Association BLS (CPR and AED) PROVIDER
- American Safety & Health Institute WILDERNESS FIRST AID

 

Volunteer Firefighter

Kocaeli Fire Dept ( Kocaeli / Turkey )

Jan 2007 - Dec 2012 · 6 yrs

Disaster and Humanitarian Relief 

Timeline

Value Added Services Supervisor

Your Logistics Corp
01.2024 - 07.2024

Warehouse Manager

Prime Supply Distro LLC
04.2021 - 11.2023

Inventory Supervisor

HS Wholesale
12.2019 - 04.2021

Associate

Amazon
10.2018 - 11.2019

Operations Specialist

A2Z Connections Inc.
06.2015 - 07.2018

Intern - Praktikant

Mercedes-Benz Turk
07.2010 - 09.2011

Event Services Specialist

Red Bull
01.2007 - 01.2012

Bachelor's Degree - Business Informatics - Faculty of Economics and Administrative Science

Yeditepe University

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Gunes Zeytunlu