Gunnar Giddens
Abilene,TX
Summary
Customer-oriented sales professional with 28 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.
High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying expertise in construction materials to building robust solutions that enhance loyalty, promote retention and support revenue objectives.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Sales Representative
Vulcan Materials
Birmingham, AL
04.2001 - 05.2023
- Listened to customer needs to identify and recommend best products and services.
- Identified customer needs by asking questions and advising on best solutions.
- Greeted and assisted customers to foster positive experiences.
- Produced sales documents, finalized deals and filed records.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Developed key customer relationships to increase sales.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Presented products and services to prospective and existing customers to meet client needs.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Contacted new and existing customers to outline benefits of products.
- Fostered relationships with customers to expand customer base and retain business.
- Created successful strategies to develop and expand customer sales.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Monitored customer order process and addressed customer issues.
- Demonstrated product features to align with customer needs.
- Improved overall customer purchasing experiences to promote steady revenue.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Sales Representative
PumpStar Concrete Pumping
Buda, TX
05.1996 - 12.2000
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Fostered relationships with customers to expand customer base and retain business.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
Sales Representative
BFI
Austin, TX
02.1994 - 03.1996
- Developed key customer relationships to increase sales.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Fostered relationships with customers to expand customer base and retain business.
- Created successful strategies to develop and expand customer sales.
- Monitored customer order process and addressed customer issues.
- Adhered to company initiatives and achieved established goals.
- Improved overall customer purchasing experiences to promote steady revenue.
Education
Some College (No Degree) - Physics
Texas State University
San Marcos, TXSome College (No Degree) - physics/mathematics
Angelo State University
San Angelo, TXSkills
- Product and Service Knowledge
- Sales Closing
- Product Management and Pricing
- Inside and Outside Sales
- Territory Sales
- Post-Sales Support
- Relationship Selling
- Product Merchandising
- Account Management
- Prospecting Skills
- Negotiation Tactics
- Sales Forecasting
- Concrete Construction Knowledge
- Key Account Generation
- Customer Retention Abilities
- Sales Development
Certification
- Concrete Field Testing Technician Grade 1 , American Concrete Institute - 20 years
hobbies
- Hunting
- grandkids
- golf
- clay sports
Timeline
Sales Representative
Vulcan Materials
04.2001 - 05.2023
Sales Representative
PumpStar Concrete Pumping
05.1996 - 12.2000
Sales Representative
BFI
02.1994 - 03.1996
Some College (No Degree) - Physics
Texas State University
Some College (No Degree) - physics/mathematics
Angelo State University
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