Gunnar Jernstrom
Chicago
Summary
Results-driven Membership Advisor with expertise in customer relationship management and sales strategy. Skilled in conflict resolution and communication, fostering strong member relationships and driving membership growth. Delivered 23% of total membership sales and achieved a 74% conversion rate last year.
Overview
3
3
years of professional experience
Work History
Membership Advisor
East Bank Club
Chicago
05.2025 - Current
- Achieved 74% conversion rate from tours to sales through effective engagement.
- Recognized as top salesperson for five months in the last year.
- Awarded East Bank Club's Best for quarter one of 2026 for outstanding performance.
- Generated 23% of total membership sales within past year.
- Facilitated sales process from initial contact to successful sale.
- Cultivated relationships with companies to establish corporate partnerships.
FULL TIME STORE MANAGER
Legends- Indiana University-Bloomington
Bloomington
01.2024 - 08.2025
- Managed store operations, achieving sales of over $75k through targeted initiatives.
- Led merchandising efforts, improving product visibility to drive sales.
- Contributed to product selection, ensuring alignment with customer preferences.
- Recruited and trained staff, creating a collaborative team environment.
Advisor
On Running
Chicago
10.2024 - 05.2025
- Advised customers on product selection and usage, enhancing their experience and product effectiveness.
- Achieved over $100,000 in personal sales.
- Collaborated with team members to exceed store goals and elevate service quality.
MERCHANDISE AND RETAIL OPERATIONS INTERN
Legends- Ohio State University
Columbus
05.2023 - 08.2023
- Presented new product ideas to 50 members of corporate buying team, influencing product selection process.
- Collaborated with Ohio State sports departments to gather insights that informed product development.
- Supported sales improvements and operational efficiency through targeted initiatives.
Education
BACHELOR'S DEGREE - SPORTS MARKETING AND MANAGEMENT
Indiana University-Bloomington
Bloomington, IN12-2023
HIGH SCHOOL DIPLOMA -
Saint Ignatius College prep
Chicago05-2019
Timeline
Membership Advisor
East Bank Club
05.2025 - Current
Advisor
On Running
10.2024 - 05.2025
FULL TIME STORE MANAGER
Legends- Indiana University-Bloomington
01.2024 - 08.2025
MERCHANDISE AND RETAIL OPERATIONS INTERN
Legends- Ohio State University
05.2023 - 08.2023
BACHELOR'S DEGREE - SPORTS MARKETING AND MANAGEMENT
Indiana University-Bloomington
HIGH SCHOOL DIPLOMA -
Saint Ignatius College prep