GUNNAR MARTIN
Psychology Student
Asheville,NC
Summary
Reliable psychology student aspiring to a career in Human Capital Management. Strong record of earning the trust of colleagues throughout four years of experience in customer service and administrative tasks. Analytical and positive mindset. Avid volleyball player and four-time fantasy football champion.
Overview
6
6
years of professional experience
3
3
year of post-secondary education
Work History
Tennis Club Operations Coordinator
Biltmore Forest Country Club
08.2023 - 09.2024
- Collaborated with Tennis Pros to creatively problem-solve for Pro Shop and clay court facility needs
- Managed scheduling and reservations system
- Promptly communicated updates and announcements via phone and email
- Developed adaptability by taking on new projects daily while maintaining routines
Administrative Coordinator
New Leaf Behavioral Health
02.2023 - 05.2023
- Prepared detailed documents in Quickbooks, Excel, and online database
- Demonstrated professionalism throughout patient scheduling, check-in, and payment processes
- Executed timely and accurate invoicing for 80-120 sessions per day
Camp Concierge
Under Canvas Zion
03.2022 - 07.2022
- Managed CRM system and front desk administrative duties
- Honed communication and public speaking skills by completing hundreds of in-depth camp orientations upon check-in
- Provided excellent customer service by promptly delivering requested items and anticipating guest needs
Data Entry Specialist
Atomic Financial, Inc.
06.2021 - 12.2021
- Developed analytical proficiency in order to diagnose and resolve issues for SaaS startup
- Scored team-high 93% task accuracy on company performance audit
Customer Success Advocate
Hearsay Systems
04.2018 - 10.2018
- Contacted clients to assist with implementation of company's social media automation campaigns
- Increased client product usage by 45% in 60 days
Education
Bachelor of Arts - Psychology
UNC Asheville
Asheville, NC 01.2024 - Current
Bachelor of Arts - Psychology
University of Utah
05.2021
6-Figure School Remote -
Winners Circle Training
Online04.2022
Skills
- Attention to detail
- Planning
- Organization
- Proficient in Spanish
- Personable
- Written and interpersonal communication
Community Involvement
- Team captain for Tri Sports indoor volleyball team (Nov 2022-Feb 2023) and active beach volleyball player at The Goat in Morrisville, NC
- Served as a proselytizing missionary in Barranquilla, Colombia for 18 months (Oct 2018-Mar 2020)
- Assisted food pantry in Whittier, NC weekly (May 2020-August 2020)
Timeline
Bachelor of Arts - Psychology
UNC Asheville
01.2024 - Current
Tennis Club Operations Coordinator
Biltmore Forest Country Club
08.2023 - 09.2024
Administrative Coordinator
New Leaf Behavioral Health
02.2023 - 05.2023
Camp Concierge
Under Canvas Zion
03.2022 - 07.2022
Data Entry Specialist
Atomic Financial, Inc.
06.2021 - 12.2021
Customer Success Advocate
Hearsay Systems
04.2018 - 10.2018
Bachelor of Arts - Psychology
University of Utah
6-Figure School Remote -
Winners Circle Training
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