Gunnar Overboe
Edgerton,WI
Summary
Dynamic Team Lead with a proven track record in enhancing operational efficiency and customer satisfaction. Known for strong coaching abilities and effective communication skills, driving successful outcomes in inbound team management.
Overview
8
8
years of professional experience
Work History
Inbound Team Lead
Stoughton Trailers Parts Sales
Stoughton, WI
06.2018 - Current
- Led inbound team operations, ensuring efficient workflow and timely processing of parts orders.
- Trained and mentored new team members on best practices for inventory management and customer service.
- Streamlined the order fulfillment process, enhancing accuracy and reducing turnaround times for shipments.
- Implemented quality control measures, resulting in improved product integrity and customer satisfaction levels.
Education
High School Diploma -
Milton High School
Milton, WI06-2016
Skills
- Team motivation
- Workload balancing
- Stress tolerance
- Coaching and mentoring
- Problem-solving skills
- Verbal and written communication
- Answering questions
- Product knowledge
Timeline
Inbound Team Lead
Stoughton Trailers Parts Sales
06.2018 - Current
High School Diploma -
Milton High School