RAHUL GUPTA
Technical Program Manager
Seattle,WA
Summary
Results-driven Senior Technical Program Manager with abilities in Agile project management. Leads and manages associates in developing new business solutions. Known for strengths in Stakeholder communication and Program lifecycle management
Overview
12
12
years of professional experience
2
2
Certifications
Work History
Technical Program Manager
Benchmark Education Company
02.2022 - Current
- Led large-scale, multi-functional engineering and platform programs during a period of hypergrowth—scaling from 4 to 20+ distributed teams —while defining operating models, delivery frameworks, and execution standards.
- Established engineering-wide delivery processes (Scrum of Scrums, PI Planning, dependency management, release governance), cutting release cycles from monthly to biweekly, improving predictability and on-time delivery.
- Guided 20+ teams through Agile transformations, improving developer workflows by introducing structured sprints, PI planning, and onboarding documentation, reducing onboarding time by 30%.
- Collaborated with leadership on high-visibility projects, building strong relationships across engineering and product teams to ensure timely delivery aligned with business goals.
- Drove cloud, infrastructure maturity by partnering with engineering and SRE teams to streamline AWS workflows, harden CI/CD pipelines, and reduce rollback issues by 85%, improving system stability and operational readiness.
- Operationalized engineering metrics (velocity, quality, deployment stability, defect escape rate) to improve visibility and drive data-backed prioritization, increasing stakeholder confidence and delivery alignment by 20%.
- Improved developer experience by optimizing Git, CI/CD, and automation tooling, increasing engineering productivity by 25% and accelerating iteration speed.
- Brought clarity to complex, ambiguous programs by defining scope, aligning stakeholders, managing dependencies, and driving execution across engineering, product, security, and operations partners.
Tech Lead
Nemours Childrens Health
Wilmington, DE
03.2019 - 02.2022
- Led the development and launch of a hybrid healthcare app, improving digital support for families with pediatric care needs and increasing user engagement by 25%.
- Contributed to system architecture, product requirements, and code reviews, accelerating product delivery by 20%.
- Mentored engineering teams on AWS best practices, and deployment reliability, reducing production issues by 30%.
- Partnered with leadership to define program milestones, manage risk, and align execution across engineering and product.
Senior UI Developer
Vertex Inc
Philadelphia, PA
09.2018 - 03.2019
- Contributed to the re-architecture of an enterprise-grade tax platform, improving performance, system reliability.
- Employed middleware technologies (Redux-Saga, Redux-Promise) to ensure secure, asynchronous data flows, supporting the accurate and timely retrieval of tax-related financial data.
- Enhanced user experience by designing intuitive and visually appealing interfaces for web and mobile applications.
Senior Application Developer
Korn Ferry
Philadelphia, PA
03.2017 - 09.2018
- Migrated Angular1.x app to Angular 5, deployed and administered version control activities as Bitbucket admin.
- Established CI/CD pipelines across 7+ engineering teams, reducing deployment time by 75%.
- Led migration of UI infrastructure from Azure to AWS cloud, improving scalability and reducing operational overhead.
Programmer Analyst
Capital One
Wilmington, DE
06.2016 - 02.2017
- Collaborated closely with product and business teams to enhance digital banking experiences, focusing on a customer-facing application that integrated multiple Capital One account types (credit cards, loans, savings).
- Improved engineering quality through robust automated testing, raising test coverage from 0% to 95%.
UI Developer
MobileNet Services
Plano, TX
08.2013 - 04.2016
- Developed front-end UI components using AngularJS directives by creating services to encapsulate data and update views with controllers in JavaScript.
Education
Master of Science - Computer Science
New York Institute of Technology
New York, NY08.2013
Bachelor of Science - Computer Science
Sastra University
India 05.2001 -
Skills
Team Leadership
Project Planning & Management
Software Engineering PRogram Management
Amazon AWS
Azure
Microsoft Office (Word, Excel, PowerPoint, Teams, OneNote)
Websites
Certification
Agile Certified Practitioner
Timeline
Technical Program Manager
Benchmark Education Company
02.2022 - Current
Tech Lead
Nemours Childrens Health
03.2019 - 02.2022
Senior UI Developer
Vertex Inc
09.2018 - 03.2019
Senior Application Developer
Korn Ferry
03.2017 - 09.2018
Programmer Analyst
Capital One
06.2016 - 02.2017
UI Developer
MobileNet Services
08.2013 - 04.2016
Bachelor of Science - Computer Science
Sastra University
05.2001 -
Master of Science - Computer Science
New York Institute of Technology