Summary
Overview
Work History
Education
Skills
Additional Information
paintings
Languages
Timeline
Generic

Gurbani Kaur

Brampton,ON

Summary

To work hard for profitable consequences for the department. INTERPERSONAL SKILLS: Demonstrated ability to multitask in a fast-paced environment. Great attention to details. Proven ability as an individual worker as well as team player. Knowledgeable and dedicated customer service professional with extensive experience in amazon. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

2
2
years of professional experience

Work History

Problem Solver

Amazon
Brampton, ON
04.2020 - Current
  • Provided detailed monthly departmental reports and updates to senior management.
  • Led customer service staff in implementing strategies to propel Customer Satisfaction Index levels and achieve manufacturer service objectives.
  • Exceeded team goals and collaborated with staff to implement customer service initiatives.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges in order to provide speedy and accurate service to each customer.

Education

Pre-business diploma -

Seneca college
12.2019

Diploma in Business Administration -

Algoma university
04.2019

B.com Professionals -

R.R Bawa D.A.V College For Girls,batala
Batala, Punjab
06.2017

Skills

  • TECHNICAL EXPERTISE:
  • MS Word, PowerPoint and Excel
  • Email and Internet
  • Computer work
  • SPECIAL SKILLS:
  • Be responsible, cope with deadlines and learn quickly
  • Handle complaints, manage people and endure long hours
  • Take challenges
  • Patient and Empathetic
  • Work Prioritization
  • Upbeat and Positive Personality
  • Issue and Complaint Resolution
  • Teamwork and Collaboration
  • Computer Skills

Additional Information

  • Working in amazon as a problem solver(FPY),Worked in a restaurant.

paintings

I love to draw sketches.

Languages

Punjabi
Native or Bilingual
English
Full Professional

Timeline

Problem Solver

Amazon
04.2020 - Current

Pre-business diploma -

Seneca college

Diploma in Business Administration -

Algoma university

B.com Professionals -

R.R Bawa D.A.V College For Girls,batala

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Gurbani Kaur