Gurleen Kaur
Roselle,NJ
Summary
As a Shift Manager at Taco Bell, I excelled in enhancing team performance and customer satisfaction through effective problem-solving and employee training. My expertise in cash handling and communication, coupled with a focus on fostering a positive work environment, significantly improved employee morale and operational efficiency.
Overview
2
2
years of professional experience
Work History
Shift Manager
Taco Bell
11.2022 - 11.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Improved employee morale with regular feedback sessions, fostering positive work environment.
Education
Bachelor of Arts - Biology And Pre-dental Track
Rutgers University
Newark, NJ05-2027
High School Diploma -
Abraham Clark High School
Roselle, NJ06-2023
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
Languages
English
Full Professional
Hindi
Full Professional
Interests
- Community Cleanup
- Volunteering
- Music
- Cooking
- Fashion and Style
- Drawing and Painting
- I enjoy helping others and giving back to the community
Timeline
Shift Manager
Taco Bell
11.2022 - 11.2024
Bachelor of Arts - Biology And Pre-dental Track
Rutgers University
High School Diploma -
Abraham Clark High School
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