Gurpreet Kaur
Southall,London
Summary
Reliable and patient individual with classroom support experience and a strong interest in working with children. Skilled in supporting learning, building positive relationships, and showing empathy in both educational and customer-focused environments. Looking to begin a career as an SEN Teaching Assistant.
Overview
8
8
years of professional experience
Work History
Customer Service Supervisor
Enabled Living Healthcare
London
09.2025 - Current
- Support individuals with care-related needs using empathy and clear communication
- Handle sensitive situations calmly and professionally
- Assist in team coordination and daily operations
- Promote positive interactions and wellbeing
Customer Service Advisor
NRS Healthcare
Greenford
01.2025 - 08.2025
- Provided empathetic support to customers, many with healthcare needs
- Listened actively and resolved concerns with patience and understanding
- Maintained a calm and supportive approach in high-pressure situations
- Built strong communication and problem-solving skills
Global Ambassador
Ulster University
Londonderry, UK
04.2023 - 02.2024
- Supported and guided international students with academic and general queries
- Helped students adjust to a new environment with patience and understanding
- Communicated clearly and built positive relationships with students
- Promoted student wellbeing and engagement
Teacher and school support
Jai Govind Public School
India
07.2018 - 12.2022
- Supported teachers in delivering lessons and managing classroom activities
- Provided 1:1 and small group support to help students understand tasks
- Encouraged student participation and built confidence in learning
- Maintained a positive and structured classroom environment
- Assisted with daily routines and classroom organisation
Education
MSc - International Business
Ulster University
UKBachelor of Commerce (Hons) - undefined
Delhi University
IndiaSkills
- Classroom and Learning Support
- 1:1 and Small Group Assistance
- Clear Communication and Rapport
- Empathy and Behaviour Support
LANGUAGES
English
Punjabi
Hindi
ADDITIONAL INFORMATION
- IT Skills: Microsoft Office, Excel
- Eligible to work in the UK
- Full-time availability
- Willing to obtain Enhanced DBS & complete safeguarding training
Timeline
Customer Service Supervisor
Enabled Living Healthcare
09.2025 - Current
Customer Service Advisor
NRS Healthcare
01.2025 - 08.2025
Global Ambassador
Ulster University
04.2023 - 02.2024
Teacher and school support
Jai Govind Public School
07.2018 - 12.2022
MSc - International Business
Ulster University
Bachelor of Commerce (Hons) - undefined
Delhi University