Gurpreet Singh
Ceres,CA
Summary
Dynamic manager with a strong focus on customer service and team leadership. Proven ability to implement cost-reducing measures while enhancing operational efficiency and staff productivity.
Overview
7
7
years of professional experience
Work History
Manager
Dairy Queen Grill & Chill
Manteca, CA
08.2018 - 12.2025
- Oversaw daily operational activities to ensure efficient processes and maintain high standards of customer satisfaction.
- Developed training programs for new employees, enhancing skills and productivity.
- Implemented inventory management procedures, reducing waste and optimizing stock levels.
- Monitored financial performance, identifying opportunities for cost reduction and revenue growth.
- Oversaw quality control processes, maintaining high standards of food safety and cleanliness.
- Coordinated marketing initiatives to drive local engagement and increase sales volume.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
Education
High School Diploma -
Ceres High
Ceres, CASkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Staff management
- Task delegation
- Operations management
- Shift scheduling
- Budget control
Timeline
Manager
Dairy Queen Grill & Chill
08.2018 - 12.2025
High School Diploma -
Ceres High