GURPREET SINGH LONGIA
Spectrum
Indianapolis,Indiana
3
Languages
1
year of professional experience
Reliable and safety-focused field service professional with hands-on experience working independently in customer locations, driving between multiple daily assignments, following detailed procedures, troubleshooting problems, and completing work accurately under time constraints. Strong customer-service and communication skills with experience handling physically demanding field work, maintaining equipment, documenting completed work, and working safely in changing weather and job conditions. Seeking a City Carrier Assistant (CCA) position with the United States Postal Service where dependability, attention to detail, safe driving, and excellent customer service can contribute to efficient mail delivery operations.
Work History
Field Technician
1 Year 1 Month- Travel to multiple residential and commercial customer locations each day while managing assigned appointments and service routes.
- Delivered professional and courteous customer service while addressing customer needs in homes and businesses.
- Follow company procedures and safety requirements while completing installations, repairs, inspections, and service-related tasks.
- Complete physically demanding field assignments involving equipment handling, lifting, carrying, climbing, bending, and working in outdoor environments.
- Documented work performed, equipment used, job status, and customer-related information using mobile technology to ensure accurate records.
- Troubleshot service issues and implemented effective solutions while working independently in the field.
- Manage multiple assignments throughout the workday while maintaining attention to deadlines and service expectations.
- Maintain professional communication with supervisors and dispatch regarding job progress, delays, safety concerns, and completed assignments.
Field Technician
2 Months- Executed field service assignments at customer locations, ensuring high standards of professional customer service.
- Traveled between multiple job locations and followed assigned schedules and routes.
- Used mobile technology to receive assignments, document work, and communicate with supervisors.
- Handled tools, equipment, and materials safely during daily field operations.
- Followed established procedures and safety requirements to complete assignments accurately.
- Worked independently while meeting productivity and quality expectations.
- Resolved service issues through clear communication with customers, team members, and supervisors.
- Organized work areas and managed company equipment and materials safely and efficiently.
Education
Post-Graduate Certificate - Project Management
Post-Graduate Certificate - Supply Chain Management
Bachelor of Science - Software Engineering
Skills
Safe Driving & Route Navigation
Route organization
Accurate Documentation
Package & Material Handling
Route optimization
Independent work
Physical Stamina
Customer Service
Service management
Mobile technology
Time Management
Working Independently
Problem Solving
Communication & Teamwork
Working Outdoors in Various Conditions
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Field Technician
Spectrum
07.2025 - CurrentRead More
Field Technician
TEKsystems
05.2025 - 07.2025Read More
Humber College
Post-Graduate Certificate from Supply Chain Management
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Fanshawe College
Post-Graduate Certificate from Project Management
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Rayat And Bahra College, Mohali, Punjab, India
Bachelor of Science from Software Engineering
Read More