Mark Jackson
New York,NY
Summary
Motivated and reliable professional with experience in retail management and customer service. Strong background in team leadership, sales performance and daily operations. Known for delivering excellent customer experiences,improving store efficiency and supporting business goals in fast-paced environment.
Overview
3
3
years of professional experience
Work History
Sales Associate Manager
Curves By Daisy
Queens, NY
11.2025 - Current
- Assisted in training new sales associates on company policies and customer service techniques.
- Developed product knowledge to effectively address customer inquiries and enhance sales efforts.
- Executed daily sales strategies to improve store performance and achieve targets.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Conducted performance reviews, handle employee matters relating to job performance, grievances, promotions, transfers and terminations.
Driver/Transport
Enterprise Rent-A-Car
Queens, NY
01.2023 - Current
- Ensured timely vehicle delivery and collection to enhance customer satisfaction.
- Conducted routine vehicle inspections to maintain safety and compliance standards.
- Safely transported vehicles to designated locations
- Followed all traffic laws and company safety polices
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Conducted basic vehicle checks and reported issues
- Maintained clean driving record
Education
High School Diploma -
Benjamin Franklin High School For Finance And IT
Queens, NY06-2021
Skills
- Safe Driving & Route Navigation
- Time Management & Reliability
- Customer Service Excellence
- Team Leadership & Supervision
- Sales & Upselling techniques
- Cash Handling & POS Systems
- Inventory Management
- Order Accuracy and Handling
- Problem-Solving
- Communication and Teamwork
Timeline
Sales Associate Manager
Curves By Daisy
11.2025 - Current
Driver/Transport
Enterprise Rent-A-Car
01.2023 - Current
High School Diploma -
Benjamin Franklin High School For Finance And IT