Dynamic General Manager with expertise in team building, operations management, and problem resolution. Proven ability to enhance team performance and optimize service delivery, driving customer satisfaction and operational excellence.
Overview
9
9
years of professional experience
Work History
General Manager
Wichita Brewing Company
Wichita, KS
01.2025 - Current
Oversaw daily operations to ensure efficient service and product quality.
Managed staff scheduling to optimize labor costs and coverage.
Implemented training programs to enhance team performance and customer service skills.
Analyzed sales data to identify trends and adjust strategies accordingly.
General Manager
Burgardt Liquor
Wichita, KS
08.2023 - 01.2025
Developed promotional campaigns to boost customer engagement and retention.
Collaborated with suppliers to maintain inventory levels and reduce waste.
Enforced health and safety regulations to ensure compliance and employee well-being.
Fostered a positive work environment through team-building initiatives and open communication.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
General Manager
Freddy's Frozen Custard & Steakburgers
Overland Park, KS
10.2016 - 08.2023
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.