Gustavo Brown
Bloomington,United States
Summary
Accomplished entrepreneur and operations expert with 6+ years in real estate investment, asset management, franchise operations, and project development. Co-founded and scaled a real estate fund to $2.4M+ AUM, managed multimillion-dollar portfolios across commercial and residential properties, and optimized operations for 27+ Wendy's locations. Excelled in financial modeling, vendor negotiations, regulatory compliance, and bilingual HR support, driving revenue growth, cost efficiencies, and stakeholder satisfaction. Seeking to leverage strategic leadership and hands-on expertise to propel high-impact initiatives in real estate, operations, or business development.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Asset Manager
Wendy's of Bloomington
Bloomington, Indiana
01.2021 - Current
- Directed asset management and operations for a $50M+ portfolio spanning 27+ locations, conducting drive-by inspections, overseeing exterior maintenance, and ensuring seamless functionality across states.
- Managed technology platforms including Delaget system monitoring and 135+ delivery accounts (Uber Eats, DoorDash, Grubhub, etc.), troubleshooting outages with key contacts to minimize downtime and boost order volume by 20-30%.
- Handled supply chain logistics by processing orders from District Managers, repacking/distributing supplies, and coordinating pickups, optimizing inventory and reducing costs.
- Provided bilingual (Spanish) HR support for onboarding across all locations, including bank setups, system accounts, payroll enrollment, and ongoing employee assistance as primary contact.
- Resolved customer complaints enterprise-wide, processing gift card resolutions and enhancing satisfaction; managed compliance tasks like REL/NRAR forms and employee paperwork filing.
- Led real estate development by researching new sites, compiling recommendation packets with traffic, zoning, competitive, and demographic analyses to support expansion.
- Oversaw financial administration including monthly credit card reconciliations, receipt filing, vendor management (W-9s, insurance), quarterly mileage reports, and Jade Track uploads.
- 27+ Locations across Indiana & Illinois
Asset Manager
MKLL, LLC
Bloomington, Indiana
01.2021 - Current
- Supervised property management for 16 tenants in Anna, IL commercial strip center, including monthly inspections, rent collection/delinquency oversight, leasing renewals, tenant improvements, vacancy marketing, and CAM reconciliations.
- Directed operations for Charleston, IL (2 units) with quarterly inspections, rent confirmation, and accounts payable processing; managed USDA facility in Charleston with supplies procurement, weekly cleaning, rent processing, Sam.gov compliance, and vendor coordination.
- Oversaw Kerr Creek residential property maintenance, coordinating repairs, landscaping, plumbing, appliances, and vendors for optimal condition and tenant satisfaction.
- Led $1.7M USDA-backed redevelopment project, attending meetings, soliciting contractor quotes, negotiating contracts, tracking timelines/budgets, coordinating with architects/contractors/USDA, and ensuring code compliance.
- Provided strategic lease reviews and suggestions; managed capital improvements, insurance/risk coordination, and performance oversight of on-site manager (Bobby), including invoice approvals and owner standards enforcement.
- Enhanced operational efficiency through vendor negotiations, budget/change order management, and proactive financial monitoring, resulting in improved asset performance and reduced risks.
- Commercial & Residential Properties
Director of Business Development (Co-Founder)
Jupiter Property Group
Indiana, United States
08.2021 - 07.2024
- Co-founded and scaled a real estate investment fund to over $2.4M in AUM, focusing on low-risk multifamily acquisitions, renovations, and holds for 1-3 years to generate steady cash flow and profitable flips.
- Built key banking relationships (e.g., The Peoples State Bank) to secure funding and fuel growth; partnered with contractors to cut renovation costs by 15-20% and boost efficiency.
- Fostered sustainable growth via affiliations with IU Shoemaker Center, accessing resources and networks to strengthen market positioning and long-term value.
- Self-Employed
Franchise Owner/Manager
BN Rental Management
Bloomington, Indiana
03.2020 - 10.2021
- Co-launched scooter franchise with 175+ units, achieving $10K-$15K monthly revenue and top Midwest performance through cost analysis, maintenance, and local marketing campaigns.
- Contributed to Bird's IPO success, earning equity for exceptional Indianapolis market share; optimized fleet logistics for maximum uptime and profitability.
- Bird Franchise
Salesman (Part-Time)
Cutco Cutlery
01.2020 - 07.2020
- Surpassed sales targets by 20% via direct engagement, client onboarding, and CRM-driven strategies to build loyalty and repeat business.
Manager (Part-Time)
McDonald's
06.2019 - 04.2020
- Led team of 10+ in daily operations, cutting waste by 15% through inventory control, shift optimization, and compliance with safety standards.
Dietary Assistant
Meadowood Retirement Community - Five Star Living
Bloomington, Indiana
10.2019 - 03.2020
- Delivered 100+ customized meals daily, ensuring dietary compliance and sanitation in collaboration with chefs.
Sales Associate (Seasonal)
Party City
Bloomington, Indiana
08.2019 - 09.2019
- Drove sales through upselling and customer service, optimizing inventory and meeting goals in a fast-paced retail environment.
Crew Member
Jimmy John's
Bloomington, Indiana
05.2019 - 09.2019
- Excelled in high-volume service, supporting operations and delivering accurate orders efficiently.
Education
Business Administration, Management And Operations (Focus: Entrepreneurship)
Ivy Tech Community College
Bloomington,INHigh School Diploma -
Bloomington High School North
05.2019
Skills
- Asset & Property Management
- Real Estate Development & Acquisitions
- Financial Modeling
- Budgeting
- Reconciliation
- Project Management
- Vendor Negotiation
- Franchise Operations
- Supply Chain Optimization
- Bilingual HR
- Onboarding
- Employee Support
- Regulatory Compliance
- Lease Administration
- Tenant Relations
- Technology Platforms
- Customer Service
- Complaint Resolution
- Entrepreneurship
- Revenue Growth Strategies
Certification
- Create a Financial Statement using Microsoft Excel, Coursera Project Network, 05/25
- Real Estate Financial Modeling, Coursera Instructor Network, 05/25
- AI in Education: Leveraging ChatGPT for Teaching, University of Pennsylvania, 04/25
- Management Fundamentals, University of Pennsylvania, 04/25
Awards
- Founder & Finalist, B-Start Incubator Program, The MILL, 02/21, Advanced Invia app concept, gaining investor insights.
- Swim Team Captain, Bloomington High School, 11/18
- Outstanding Latino of the Year, Mayor of Bloomington, Indiana, 10/18
- Treasurer, Best Buddies Club, Bloomington High School North, 04/18
- 4-Time Sectional Varsity Swimmer Finalist, Bloomington High School North, 08/16
Languages
Spanish
Native or Bilingual
Timeline
Director of Business Development (Co-Founder)
Jupiter Property Group
08.2021 - 07.2024
Asset Manager
Wendy's of Bloomington
01.2021 - Current
Asset Manager
MKLL, LLC
01.2021 - Current
Franchise Owner/Manager
BN Rental Management
03.2020 - 10.2021
Salesman (Part-Time)
Cutco Cutlery
01.2020 - 07.2020
Dietary Assistant
Meadowood Retirement Community - Five Star Living
10.2019 - 03.2020
Sales Associate (Seasonal)
Party City
08.2019 - 09.2019
Manager (Part-Time)
McDonald's
06.2019 - 04.2020
Crew Member
Jimmy John's
05.2019 - 09.2019
Business Administration, Management And Operations (Focus: Entrepreneurship)
Ivy Tech Community College
High School Diploma -
Bloomington High School North