Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Gustavo Caicedo Jr

Tabernacle

Summary

Accomplished development professional with experience in designing and delivering engaging training programs. Focused on helping employees develop new skills and become better equipped to perform their job roles. Expert in using innovative training methods to bring out the best in employees and ensure they are up-to-date with the latest industry trends and advancements. Proven track record of improving employee performance and morale.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Store Manager

AT&T
06.2024 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.

Sales Manager

OSL
01.2024 - 06.2024
  • Work with the Military at Joint Base MDL and supply them with wireless and communication services.
  • Conducted regular sales training sessions to improve team performance and product knowledge.
  • Managed key client relationships, resulting in a 25% increase in customer retention.
  • Analyzed sales data and market trends to identify new opportunities for growth and expansion.

Corporate Trainer

7C Agency
03.2023 - 01.2024
  • Accomplished development professional with experience in designing and delivering engaging training programs.
  • Focused on helping employees develop new skills and become better equipped to perform their job roles.
  • Expert in using innovative training methods to bring out the best in employees and ensure they are up-to-date with the latest industry trends and advancements.

Insurance Agent

New York Life
11.2022 - 03.2023
  • Developed and executed personalized insurance solutions for clients to meet their individual needs and financial goals.
  • Built and maintained strong relationships with clients through exceptional customer service and regular communication.
  • Actively pursued new business opportunities through networking, referrals, and marketing strategies to expand client base.

Fulfillment Associate

Sam's Club
11.2021 - 08.2022
  • Processed and fulfilled customer orders accurately and efficiently to meet deadlines.
  • Conducted quality control checks on products before shipment to ensure they meet company standards.
  • Collaborated with team members to optimize workflow and maximize productivity in a fast-paced environment.

Food Server

Brandywine Assisted Living
07.2018 - 08.2020
  • Provided friendly and efficient service to guests in a high-volume restaurant setting.
  • Effectively communicated daily specials and menu items to customers, making recommendations based on their preferences.
  • Collaborated with kitchen staff to ensure timely delivery of orders and address any customer concerns or special requests.

Education

Business Management -

Rowan University
Glassboro, NJ
05.2022

Skills

  • Relationship Building
  • Sales team training
  • Staff Management
  • Goals and performance
  • Sales expertise
  • Client Relationship Management
  • Strategic Planning
  • Sales process
  • Goal Setting
  • Sales operation
  • Account Management
  • Rapport and relationship building
  • New Business Development
  • Analytical problem solver

Certification

  • Notary Public - State Of New Jersey
  • Life and Health Insurance License

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Store Manager

AT&T
06.2024 - Current

Sales Manager

OSL
01.2024 - 06.2024

Corporate Trainer

7C Agency
03.2023 - 01.2024

Insurance Agent

New York Life
11.2022 - 03.2023

Fulfillment Associate

Sam's Club
11.2021 - 08.2022

Food Server

Brandywine Assisted Living
07.2018 - 08.2020

Business Management -

Rowan University

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Gustavo Caicedo Jr